Robin Marks, CPA

• 85% conversion rate
• Selling USD 40K/m ARR
• Monitored progress of new customers throughout the onboarding process, providing feedback and guidance as necessary.
• Streamlined onboarding processes for increased efficiency, reducing time-to-productivity for new customers.
• Active part in Onboarding Operations and built a training program for new operations employees

• Company Overview: SAAS sales to US and ROW in long sales cycle to universities and NPOs
• Deal sizes of 3K - 25K. Median of 10K.
• Meeting quarterly targets of 60-80K ARR
• SAAS sales to US and ROW in long sales cycle to universities and NPOs
• Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
• Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.

Creating the app to control and operate hardware with new IOT features.

Using Robotic Process Automation (RPA) to improve and optimize customer's internal processes.

Auditing retail and commercial companies.

Retail sales management in the UK and Australia.