Robin Eapen
Des Plaines
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
12
12
years of professional experience
Work History
Sales Associate
Foodstuffs Gourmet Food And Catering
06.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Wrapped, boxed and weighed bakery department products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Activity Aide
Silverado Senior Living
08.2018 - 01.2019
- Visited with residents to enhance sensory stimulation and reality orientation and meet individual needs as outlined in activity care plan.
- Promoted mental stimulation for residents with memory-focused activities such as puzzles and trivia contests.
- Enhanced resident engagement by organizing and leading daily activities tailored to their interests and abilities.
- Supported physical wellbeing of residents by assisting with exercise programs and encouraging participation in activities.
- Reported hazardous conditions to supervisor or nurse to maximize safety and well-being of residents.
- Coordinated special events such as holiday celebrations or themed parties, creating memorable experiences for both residents and their families.
Sales Associate
Walmart
06.2013 - 07.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Associates In Applied Science - Human Services
Oakton Community College
Des Plaines, IL05.2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Reliable and punctual
- Exceptional customer service
- Client service
- Product sales
Timeline
Sales Associate
Foodstuffs Gourmet Food And Catering
06.2021 - Current
Activity Aide
Silverado Senior Living
08.2018 - 01.2019
Sales Associate
Walmart
06.2013 - 07.2018
Associates In Applied Science - Human Services
Oakton Community College
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