Robin Czajka
Saint Charles
Summary
Multi-talented business leader bringing several years of experience as successful executive leader and clinician. Strategic problem solver and change manager. Visionary executive implements plans that meet current and future needs. Key expertise in industry.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Vice President of Data Strategy and Operations
HealthTrust Performance Group
Nashville
02.2023 - Current
- Responsible for establishing and executing HealthTrust’s data strategy including ethical use of data assets, advanced analytics-driven insights, process automation, data quality, and sound data management practices.
Clinical Research Associate
MindCraft Clinical Consulting
Palatine
11.2017 - Current
- Act as a consulting independent clinical trial monitor in both medical device and pharmaceutical clinical trials
- Coordinated the submission of regulatory documents to IRBs and ECs and other relevant authorities.
- Participated in internal audits related to clinical research operations processes.
- Ensured timely completion of all deliverables by tracking project timelines and milestones.
- Performed clinical research activities including protocol development, subject recruitment and data collection.
- Assessed incoming source documentation for accuracy and completeness against case report forms.
Vice President of Customer Success and Academics
Premier, inc.
Charlotte
01.2019 - 01.2023
- Led team responsible for implementing quality, regulatory, supply chain and labor technology solutions.
- Established Customer Success division to provide field support for all technology products.
- Chief researcher on multi-academic health system research projects in Social Determinants of Health, Congestive Heart Failure and Acute Kidney Injury.
- Co-chair of the Academic Chief Quality Officer, Chief Medical Officer, Chief Financial Officer and Chief Supply Chain Officer Advisory Boards.
Vice President, Advisory Services
Premier, inc.
Charlotte
01.2017 - 01.2019
- Recruited to lead the Supply Chain, Cost Management, Clinical Operations and Clinical Pharmacy Division, but rapidly expanded role.
- Took on the acquisition integration and leadership of SYMMEDRx (physician preference benchmarking) and MemData (capital equipment purchasing, planning, benchmarking and design), and the lagging Quality, Safety, Regulatory Compliance and Clinical Documentation Integrity practices.
- Owned executive oversight of 130 FTEs including 10 VP direct reports, growth, executive delivery oversight, and financial projection and planning, and executive industry relationship management.
- Managed $65M P&L with a 43% EBIDTA, representing 30% EBIDTA 27% revenue growth, streamlining the delivery model and merging various business lines to leverage talent, consolidate financials and reduce siloes resulting in 119% increased revenue per FTE.
- Won the KLAS awards for Financial Improvement Consulting in 2017 and Overall Healthcare Management Consulting in 2017 and 2019.
- Developed relationships across all company divisions (GPO, Advisory Services, Applied Sciences, and ITS) to facilitate more cohesive delivery of services.
Vice President, Clinical Advisory Services
Kaufman Hall & Associates
Chicago
08.2014 - 02.2017
- Led Healthcare Transformation Services to achieve cost savings while ensuring high-quality patient outcomes.
- Delivered comprehensive transformation and strategic advisory leadership in the cardiovascular sector.
Associate Vice President of Clinical Operations, Supply Chain and Logistics
Quorum Health Resources
Brentwood
01.2013 - 08.2014
- Launched Clinical Operations Consulting and Supply Chain practice, enhancing the firm's service portfolio in the healthcare sector.
- Accountable for service line P&L, executive project oversight, and identification of expanded sales opportunities.
Principal Consultant, Cardiovascular Services Consulting
University HealthSystem Consortium
Chicago
08.2009 - 12.2012
- Achieved client savings of $34.2 million, realizing $9.2 million in the first year.
- Designed an analytical tool that identified over $30 million in savings across 27 academic medical centers in cardiac rhythm management services.
- Engaged by Oregon Health Sciences University to advise on the implementation of an algorithm to guide the choice of cardiac rhythm management devices based on ACC criteria.
- Acted in absence of orthopedic expertise by designing a database to evaluate Medtronic Bone Morphogenic Protein usage.
- Created strategies enabling clients to present unified clinical and financial narratives.
- Key clients: UVA, VCU, University of Maryland, Tampa General Hospital, University of California, Stanford, UTMB, Parkland, NYU, University of Utah, Wake Forest Baptist, University of Illinois, Cook County Hospital, Loyola University, University of Connecticut, OHSU, University of Washington, SUNY System, NYU, University of Arkansas, University of Mississippi, Medical College of Georgia, MUSC, University of Kentucky, University of Colorado, Denver Health, Legacy Health System, University of Florida, and Jackson Health System.
- 90% travel.
Director of Cardiovascular and Behavioral Health Service Lines
Mount Sinai Hospital Medical Center
Chicago
01.1996 - 12.2009
- Led dual service lines in a 431-bed non-profit trauma center in Chicago.
- Department oversight included inpatient psychiatry, psychiatric consult team, cardiac catheterization lab, electrophysiology service, cardiology consult service, cardiothoracic surgery, cardio-diagnostics, nuclear medicine, medical study coordination for cardiology, Robert Wood Johnson grant administration, and Illinois Community Hospital Inpatient Psychiatric Services grant coordination.
- Recognized by frontline staff as most trusted leader for facilitating communication in union negotiations.
- Achieved fiscal goals for departmental budgets in psychiatry and cardiovascular services, consistently staying under budget despite nonprofit and indigent care challenges for FY'06, FY'07, and FY'08.
- Led the development and construction of two cardiac catheterization labs, overseeing coordination and outsourced contracting.
Psychiatric Nurse Case Manager
5 Hospital Homebound Elderly Program
Chicago
01.1998 - 12.2000
- Handled caseload of up to 50 psychiatric clients deemed high risk for hospitalization.
- Reduced hospitalization in my client caseload by 82%.
- Client life satisfaction scores increased from 1.7 to 3.8 on a Likert scale during my tenure.
Charge Nurse
Columbia HCA Riveredge Hospital
River Forest
01.1994 - 12.1996
- Oversaw 28-bed adult dual diagnosis unit operations.
Education
Bachelor of Science - Nursing
Loyola University
Chicago, ILSkills
- Data strategy
- Advanced analytics
- Data management
- Regulatory compliance
- Financial analysis
- Clinical operations
- Research methodologies
- Quality improvement
Affiliations
- Sigma Theta Tau (International Nurse’s Honor Society) Alpha Beta Chapter
- American College of Healthcare Executives (ACHE)
- Chicago Healthcare Executives Forum (CHEF)
- American for Healthcare Resources and Materials Management (AHRMM)
- International Nurse’s Society on Addictions (IntNSA)
- American Psychiatric Nurse’s Association (APNA)
Certification
- Registered Professional Nurse in the state of Illinois #41282850
- ANCC Board Certified in Psychiatric and Mental Health Nursing (BC)
- IntNSA Certified Addiction Registered Nurse (CARN)
- Clinical Research Associate (CRA), Biopharma Institute
- Six Sigma Black Belt Certified 2009
- Certified Project Management Professional (PMP)
- Clinical Research Associate (CRA) Monitor Professional Certification (GCP00A)
- Microsoft Access Specialist
- AHA Certified Materials and Resource Professional (CMRP)
- CPI (Crisis Prevention Institute) certified in Non-Violent Crisis Prevention
- AHA CPR-C certified
Publications
- Cardiac Rhythm Management Net Pricing Analysis at Virginia Commonwealth University, 2011, White Paper
- Preparing for Surgical Excellence Through Data Optimization, 03/01/14, Thought Piece
- Margin of Excellence - Total Joint Replacements, 11/01/18, Healthcare Informatics
- Olympic Marathons: Performance Improvement Initiatives Help to Power the Long Race, 11/01/18, Healthcare Innovations
- What is the Future of Value Analysis? Hint: Not New Product Approvals
- Reducing unnecessary blood use: A win-win for patients and providers
- Reimagining Physician Preference Items Why Value—Not Cost—Is the Name of the Game
Personal Information
Title: BSN RN BC CARN
Professional Presentations
- Improving Psychiatric Outcomes Through the Use of Failure Mode and Effects Analysis and a Psychiatric Family Advisory Council, 08/01/07, IHI Safety Collaborative, Bloomington, IL
- Illinois and Federal Regulatory Guidelines, Laws and Statutes: A Crosswalk for Behavioral and Non-behavioral Restraint Application, 2008
- Cost Reduction Strategies in Cardiac Rhythm Management, 2010, University HealthSystem Consortium 2010 Cardiovascular Conference
- Using Data to Drill Down into Health Care Organization Spend: Price, Operations, and Procedure-Level Management, 2012, Tampa General CEU Conference
- Managing Size Utilization of Bone Morphogenic Protein without Negative Impact on Clinical Outcomes, 2012, University HealthSystem Consortium Orthopedic Conference
- Surviving on Medicare Rates, an Interdepartmental Collaborative, 2013, QHR Southeast Regional Meeting Faculty Member
- Managing Clinical Care Variations Using Lean Principles, 2013, Chief Nurse Executive Conference, Charleston, NC
- Change Management in Lean Hospital Initiatives, 2013, QLI Lean Webinar Series Faculty
- The Integrated Supply Chain: Where Cost, Quality and Outcomes Intersect, 2013, QLI Learning Institute Faculty Member
- Lean Materials Management: Kan Ban, 2014, QLI Learning Institute Lean Boot Camp
- Cost-per-Case Productivity Measures Improve Organizational Alignment, 09/01/14, HFMA Maine Chapter
Timeline
Vice President of Data Strategy and Operations
HealthTrust Performance Group
02.2023 - Current
Vice President of Customer Success and Academics
Premier, inc.
01.2019 - 01.2023
Clinical Research Associate
MindCraft Clinical Consulting
11.2017 - Current
Vice President, Advisory Services
Premier, inc.
01.2017 - 01.2019
Vice President, Clinical Advisory Services
Kaufman Hall & Associates
08.2014 - 02.2017
Associate Vice President of Clinical Operations, Supply Chain and Logistics
Quorum Health Resources
01.2013 - 08.2014
Principal Consultant, Cardiovascular Services Consulting
University HealthSystem Consortium
08.2009 - 12.2012
Psychiatric Nurse Case Manager
5 Hospital Homebound Elderly Program
01.1998 - 12.2000
Director of Cardiovascular and Behavioral Health Service Lines
Mount Sinai Hospital Medical Center
01.1996 - 12.2009
Charge Nurse
Columbia HCA Riveredge Hospital
01.1994 - 12.1996
Bachelor of Science - Nursing
Loyola University
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