Roberto Carmenaty
Chicago
Summary
Experienced sales professional with a proven background in costumer satisfaction.
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
10
10
years of professional experience
2016
2016
years of post-secondary education
Work History
Auto salesman
Nissan/Infinity
06.2025 - Current
- Engage with costumers to sell vehicles.
- Understand the needs of clients to pick a suitable vehicle.
- Guide clients through sales process.
- Negotiate prices and terms of sale.
- Ensure a positive costumer experience to earn repeat business.
Remodeling Consultant
Power Home Remodeling
05.2024 - 04.2025
- Provide expert guidance and support through remodeling journey.
- Identify issues at home regarding water/air infiltration and energy loss.
- Ensure projects are competed on time and within budget.
- Help homeowners create not only a more efficient home but a beautiful one in which they take pride in.
- Explain complex concepts in an easy to understand manner to educate homeowners on issues their home has.
- Establish a strong working connection with home owners to opened up communication and work together towards the same goal.
- Evaluate home owners needs to ensure they have the most suitable remodeling approach.
- Posses a strong understanding of remodeling techniques, materials and trends.
Senior Sales Agent
One Digital
07.2022 - 05.2024
- As an Inside Insurance Sales Benefits Advisor, assisted individuals through the important decision-making process of selecting a health insurance plan that matches their needs and assist the consumer in enrolling in the plan.
- I was responsible for providing an outstanding customer experience while achieving monthly sales goals.
- Field live warm inbound calls and effectively sell health insurance plans and products to our customers.
- Provide an excellent consumer experience for consumers.
- Comply with Federal CMS and State legal requirements and standards.
- Serve as a brand ambassador for OneDigital Advanced Health.
- Provide continuous feedback for improvement throughout the sales floor by raising opportunities for improvement to management.
Relationship Banker
Bank Of America
05.2019 - 05.2022
- Execute the bank's risk culture and strives for operational excellence.
- Build relationships with clients to meet financial needs.
- Follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
- Grow business knowledge and network by partnering with experts in small business, lending, and investments.
- Manage financial center traffic, appointments, and outbound calls effectively.
- Drive the client experience.
- Manages cash responsibilities.
Front Desk Host
Hyatt
08.2017 - 09.2019
- Greet and welcome guests with a warm and friendly attitude, creating a positive first impression.
- Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail.
- Provide information about hotel facilities, services, and local attractions.
- Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner.
- Process guest payments and maintain accurate records.
- Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience.
- Maintain the cleanliness and organization of the front desk area.
- Assist in administrative tasks, such as answering phone calls and handling reservations.
Stylist
Club Monaco
12.2018 - 05.2019
- The objective of the stylist is to meet or exceed the sales and profitability goals of the store by maximizing personal sales consistently.
- Provide optimum level of customer service by fulfilling customer's requirements and needs and consistently apply non-negotiable sales standards.
- The stylist also assists in all areas of store operations as requested.
Freight/Sales
Under Armour
03.2017 - 08.2017
- Offer exceptional customer service, from a sincere greeting to an efficient check out.
- Bring out the best in each customer by suggesting the right footwear and apparel.
- Share what they know-and love-about our products.
- Stock, straighten and clean the store.
- Work both front and back of store as needed.
Barista
Starbucks
08.2015 - 05.2016
- Reliable team player with a friendly, positive demeanor, who enjoys interacting with customers.
- Prepared espresso shots, pour overs, French press and drip coffee.
Education
Nicholas Senn
Chicago, ILSkills
- Negotiation techniques
- Lead generation
- Sales strategy
- Market analysis
- Communication skills
- Problem solving
- Time management
- Adaptability
- Conflict mediation
- Consultative techniques
- Cold calling
- Relationship building
References
- Akash Sharma, 847-345-8663
- George Matsoukas, 847-312-7111
- Scott Jeter, (708) 601-4846
Timeline
Auto salesman
Nissan/Infinity
06.2025 - Current
Remodeling Consultant
Power Home Remodeling
05.2024 - 04.2025
Senior Sales Agent
One Digital
07.2022 - 05.2024
Relationship Banker
Bank Of America
05.2019 - 05.2022
Stylist
Club Monaco
12.2018 - 05.2019
Front Desk Host
Hyatt
08.2017 - 09.2019
Freight/Sales
Under Armour
03.2017 - 08.2017
Barista
Starbucks
08.2015 - 05.2016
Nicholas Senn