Robert Pila
Bartlett
Summary
Customer-focused Quality Assurance Manager with many years of experience in industry. Successful at internal audits and correctly forecasting product markets for accurate supplying. Skilled at working with customers and clients to ensure fantastic service.
Overview
24
24
years of professional experience
Work History
Quality Supervisor
Schultes Precision Machining
Buffalo Grove
11.2024 - 02.2025
- Company Overview: Precision Manufacturing
- Manage Corrective Action Program and maintain MRB Cage
- Managing direct hires of 7 Inspectors and 2 Quality Engineers
- Set up meeting with stakeholders to develop action plans to correct nonconformances
- Worked on Continuous Improvement projects within various departments within the organization
- Customer and Supplier communications on NC reviews and corrective action applications
- Precision Manufacturing
CAPA Quality Engineer
Magnetic Inspection Laboratory
Elk Grove Village
02.2024 - 11.2024
- Company Overview: Precision Coatings, Welding and NDT
- Manage Corrective Action Program
- Logging in of NC’s into NC Spreadsheet
- Perform NC reviews using various customers websites and MIL’s internal ERP system
- Set up meeting with stakeholders to develop action plans to correct nonconformances
- Perform various Root Cause reviews using Fishbone, 5-whys, 3-legged 5-whys, 8D analysis, etc
- Worked on Continuous Improvement projects within various departments within the organization
- Customer and Supplier communications on NC reviews and corrective action applications
- Precision Coatings, Welding and NDT
Director of Quality / ISO Management
Murphy Machine Products
Wood Dale
10.2019 - 01.2024
- Company Overview: Precision machining of Plastic & Metal Parts
- Manage Quality Lab and supervise 4 Quality Inspectors
- Organized and restructured company QMS to be more streamlined with better control
- Perform Quality reviews using various customers websites
- Utilizing CAT EtQ and Hydraforce QPulse supplier portals
- Perform Monthly departmental audits
- Perform various Root Cause reviews using Fishbone, 5-whys, 3-legged 5-whys, 8D analysis, etc
- Customer and Supplier communications
- Precision machining of Plastic & Metal Parts
Quality Manager
Brad Foote Gear (Broadwind)
Cicero
05.2019 - 10.2019
- Company Overview: Precision Machining of Gears & Gear Boxes
- Managed Quality Lab and supervised 8 Quality Inspectors & 3 NDT Inspectors
- Managed Calibration program for both company locations
- Was part of GEMBA safety team performing monthly inspections and safety upgrades
- Reviewed and updated companywide procedures and work instructions
- Precision Machining of Gears & Gear Boxes
Quality Assurance Mgr / ISO Management
IFE Products (FAA Certified Repair Facility)
Carpentersville
11.2016 - 05.2019
- Company Overview: FAA Approved Repair Station
- Performed incoming and process inspection of electronic components and LED lighting assemblies
- Prepared for and passed the company’s initial ISO 9001:2015 & AS9100 RevD certification audit in 7 months
- Maintained Shelf Life and Drug & Alcohol programs according to FAA & DOT guidelines
- Designed training classes based on FAA, AS & ISO standards
- FAA Approved Repair Station
Quality Assurance Mgr / ISO Management Rep
S&S Truck Parts, Inc.
Schaumburg
01.2001 - 08.2016
- Company Overview: Aftermarket Truck Replacement Parts
- Prepared for and passed the company’s initial ISO 9001:2008 certification audit in 7 months
- Determined test specifications for testing the hydraulic dump pump line
- Designed functional test bench for testing power take-off assemblies
- Designed tooling for Gleason bevel tester and performed gear testing on hypoid bevel gear sets
- Set up and operation of Hofler Gear checker
- Designed tool holding fixtures for special jobs
- Coordinated with domestic and international vendors to address quality issues and schedule reworks of defective products
- Aftermarket Truck Replacement Parts
QC Technician / Tool Grinding Department Supervisor
Chicago Gear / D.O. James Gear Co.
Chicago
- Company Overview: Custom Gear and Gearbox Manufacturer
- Daily inspection of manufactured parts which included turned blanks, cut gears, and gear cutting tools
- Headed tool sharpening department; was responsible for scheduling and for grinding machine supplies such as grinding coolant and grinding wheels
- Ran MAAG gear checker and ITW lead and involute machines to determine if manufactured gears were within specification
- Custom Gear and Gearbox Manufacturer
Manufacturing Instructor
American Gear Manufacturers Association
Chicago
- Designed the 'Hands On' class portion for AGMA Gear School taught at Richard J Daley College
- Taught 16-18 participants the correct and safe way to set up and operate gear hobbing machines
- Developed and taught an Inspection Metrology course for Richard J Daley College as an offshoot of the AGMA program
Education
High School Diploma -
Lane Technical HS
Chicago, IL06-1978
Skills
- Microsoft Office products
- AS400
- Global Shop ERP software
- ISO 9001:2008
- ISO9001:2015
- AS9100:2016 (Rev D)
- CMM & optical comparator operation
- 3-Legged 5 Why, 8D & Fishbone Analysis
- Customer return analysis
- Geometric dimension & tolerancing
- Familiar with ITAR & DFARS
- Conflict Minerals
- Gage Calibration
- Inspection Training & Management
- Gear manufacturing and Inspection
- Report writing
- PPAP, ISIR, & FAI
Affiliations
American Society for Quality (ASQ)
Timeline
Quality Supervisor
Schultes Precision Machining
11.2024 - 02.2025
CAPA Quality Engineer
Magnetic Inspection Laboratory
02.2024 - 11.2024
Director of Quality / ISO Management
Murphy Machine Products
10.2019 - 01.2024
Quality Manager
Brad Foote Gear (Broadwind)
05.2019 - 10.2019
Quality Assurance Mgr / ISO Management
IFE Products (FAA Certified Repair Facility)
11.2016 - 05.2019
Quality Assurance Mgr / ISO Management Rep
S&S Truck Parts, Inc.
01.2001 - 08.2016
QC Technician / Tool Grinding Department Supervisor
Chicago Gear / D.O. James Gear Co.
Manufacturing Instructor
American Gear Manufacturers Association
High School Diploma -
Lane Technical HS
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