Robert Frankovich
Plainfield
Summary
Dynamic Sales Leader with 23 years of experience in all sales arena's. Proven leader with excellent salesmanship, negotiation and closing skills. Known for Great positive mindset and Personable communicator focused on exceeding client , team and companies expectations.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Vice President/Producing Sales Manager
The Federal Savings Bank
Oak Brook
06.2022 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed over $100 million in funded loans annually through strategic client engagement.
- Coached sales associates in product specifications, sales incentives and
- selling techniques to elevate customer satisfaction ratings.
- Monitored customer buying trends, market conditions and competitor actions to refine strategies and meet sales goals.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Held weekly meetings with team to identify techniques to overcome sales obstacles.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Oversaw team performance, providing mentorship and guidance to promote professional growth.
- Trained and guided team members to maintain high productivity and performance metrics.
- Conducted recruitment, hiring, and training processes to build a skilled team.
- Led strategic initiatives to enhance customer service and satisfaction at a financial institution.
- Identified problems and implemented solutions to better streamline operations.
- Collaborated with executive team members on major decisions regarding company-wide initiatives.
- Trained employees on protocols and customer service standards to enhance overall service quality.
Vice President/Sales Manager
United Trust Bank
08.2014 - 06.2022
- Defined key responsibilities for departmental operations.
- Develop, apply, and evaluate policies and procedures for department(s)
- $100,000,000+ Funded loans per year $1 Billion funded loans.
- Directed training activities and provided mentorship for sales team.
- Maintain knowledge of all applicable state and federal regulations Take proactive role in development and execution of strategic plans Strive to achieve specific goals as set forth in reviews and strategic plans Proactively communicate with members of Senior Management team
- Provide support and guidance to all members of Quality Circle Develop, apply, and evaluate policies and procedures for the department Work with CEO to establish profitable and realistic growth, productivity, & performance goals for your teams Work with CEO to establish incentive plans that
- Recommended and motivated staff aligned with strategic goals, enhancing team engagement and performance.
- Maintained compliance and operational processes in lending, leading promotions that contributed to loan growth.
- Originated loans by underwriting all consumer loan areas.
Branch Manager
Charter One Bank
Orland Park
04.2013 - 08.2014
- Administered daily operations of full service branch office, overseeing operations, lending, product sales, customer service, and security to align with Bank objectives
- Develops new deposit and loan business: provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance, and staff motivation; achieves individual and branch sales goals through new business sales, referrals, and retention of account relationships
- Led and trained staff, delegating daily operations to Operations Officer and other branch personnel to ensure efficient service delivery
- Responsible for attaining established Bank and branch goals through active participation in sales management and officer call programs
- Provides leadership, training and supervision, delegates day to day operations to the Operations Officer or other branch personnel
- Elevated branch's market position from 770 to #1 for South Region, #2 For State of Illinois, and #4 in entire Market.
Assistant Branch Manager
Charter One Bank
Addison
10.2012 - 04.2013
- Coached staff to achieve branch and individual sales goals
- Maintained motivated, well-trained staff and fostered effective employee relations
- Assisted the Branch Manager in administering and directing employee coaching, sales, business development, marketing, and operations of the branch.
- Secured a position in the Top Ten for the Northwest Region, demonstrating exceptional sales performance.
- Received fast-track promotion consideration for Branch Manager due to outstanding performance and leadership qualities.
Senior Personal Banker
Charter One Bank
Addison
04.2012 - 10.2012
- Drove sales through service, achieved sales and referral goals by enhancing customer experience
- Built book of business, proactively developed and expanded customer relationships to support branch success
- Maximized personal productivity by focusing on detail, self-motivation, and adaptability to meet branch and personal goals
- Achieved average of 175% of all sales goals as Banker. Ranked in Top 10 for Northwest Region.
Education
GED -
Plainfield Highschool
Skills
- Sales Strategy/Execution
- Sales Pipeline Management
- Client Relationship Management
- Sales Development
- Loan origination
- Marketing Strategies New and Existing Clients
- Process improvement
- Leadership
- Sales leadership
- Team leadership
- Performance coaching
- Employee training
- Coaching and mentoring
Awards
- Top producing Sales manager of the year multiple times.
- Top producer in top 10 annually.
- President club multiple winner.
Certification
Licensed Loan Originator 436375
Affiliations
Cure SMA
Timeline
Vice President/Producing Sales Manager
The Federal Savings Bank
06.2022 - Current
Vice President/Sales Manager
United Trust Bank
08.2014 - 06.2022
Branch Manager
Charter One Bank
04.2013 - 08.2014
Assistant Branch Manager
Charter One Bank
10.2012 - 04.2013
Senior Personal Banker
Charter One Bank
04.2012 - 10.2012
GED -
Plainfield Highschool