To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Associate Manager
Culvers
07.2023 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Improved customer satisfaction by addressing and resolving complaints promptly.
LSA (Leading Store Associate
Aldi
04.2021 - 06.2022
Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Assisted with inventory management, ensuring accurate counts and proper storage of products.
Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Greeted customers, helped locate merchandise, and suggested suitable options.
Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Handled cash register operations accurately, balancing drawers at the end of each shift.
Maintained tidy and organized store to comply with cleanliness standards.
Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
Stocker
Walmart
01.2021 - 03.2021
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Consistently lifted materials weighing as much as 50 pounds.
Maintained effective team member communication.
Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
Line Cook
Sports Page Bar & Grill
01.2016 - 08.2020
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Prepared and cooked full course meals based on restaurant recipes and specifications.
Prepared food items such as meats, poultry, and fish for frying purposes.
Plated and presented all dishes to match established restaurant standards.
Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Grilled meats and seafood to customer specifications.
Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Kept kitchen clean and organized by performing daily maintenance tasks.
Followed health, safety and sanitation guidelines while preparing and serving food.