Robert Brooks
Chicago Heights
Summary
Detail-oriented warehouse associate highly efficient in leading shipping and receiving operations. Able to lift 75 pounds. Hardworking warehouse employee with more than 20 years experience in a warehouse pick/pack fulfillment and distribution environment. Flexible schedule and available for all shifts.
Overview
6
6
years of professional experience
Work History
Shipping Coordinator
Stratus Unlimited
08.2022 - Current
- Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
- Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.
- Established strong working relationships across departments, fostering a cohesive and collaborative work environment.
- Managed warehouse inventory by conducting regular audits, ensuring accurate record-keeping, and optimizing storage space utilization.
- Resolved shipment issues promptly by collaborating with internal teams and external partners to find effective solutions.
- Reduced delivery times for increased customer satisfaction by coordinating with carriers and optimizing shipment routes.
- Processed returns and updated accounts.
- Oversaw warehouse crew stocking inventory and preparing loads.
- Provided exceptional customer service by addressing inquiries regarding shipment status or concerns in a timely manner.
- Supported continuous improvement initiatives within the organization by participating in process improvement projects related to logistics.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Conducted regular inventory audits to maintain accuracy and prevent stock discrepancies.
- Optimized warehouse layout for more efficient storage and retrieval of goods.
- Maintained accurate shipping records, ensuring compliance with regulatory standards.
- Streamlined warehouse operations by implementing efficient inventory management practices.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Processed required paperwork to expedite handling of shipped and received goods.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Handled day-to-day shipping and receiving overseeing more than numerous packages per day.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Warehouse Lead
NGK Spark Plugs U.S.A
05.2022 - 08.2022
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Maintained a safe working environment, conducting regular safety audits and addressing potential hazards promptly.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Increased accuracy in inventory tracking through meticulous record-keeping and routine audits.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Optimized space utilization within the warehouse by regularly reorganizing storage layouts based on inventory needs.
Warehouse Associate
10.2020 - 02.2022
- Labeled and accurately processed customer orders to meet shipment timetables and minimize errors
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval
- Operated company vehicles and heavy equipment with focus on safety and risk management
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
Receiving Team Coordinator
MasTec
11.2018 - 06.2020
- Coordinate daily operations of 4 member receiving team
- Verify accuracy of all inbound shipments
- Communicate with vendors to resolve inbound shipping discrepancies
- Work with procurement team to ensure correct parts are ordered
- Communicate with finance team to correct or dispute billing errors
- Managed vendor relationships to support supply chain and maintain product quality
Education
Automotive Service Technology Certificate - Automotive Service Technology
College of DuPage
Glen Ellyn, IL05-2019
Skills
- Safety-oriented
- HAZMAT training
- Safety-conscious
- Oracle (Intermediate)
- Exceptional problem solver
- Microsoft Suite (Intermediate)
- Familiar with RF systems
- Heavy industrial equipment operation
Timeline
Shipping Coordinator
Stratus Unlimited
08.2022 - Current
Warehouse Lead
NGK Spark Plugs U.S.A
05.2022 - 08.2022
Warehouse Associate
10.2020 - 02.2022
Receiving Team Coordinator
MasTec
11.2018 - 06.2020
Automotive Service Technology Certificate - Automotive Service Technology
College of DuPage
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