Summary
Overview
Work History
Education
Skills
Languages
Timeline
Summary
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Rebecca Jaime

Chicago

Summary

Dynamic and dedicated professional with exceptional customer service skills honed at Eataly. Proven ability to engage guests and manage cash handling with accuracy. Recognized for strong multitasking and teamwork, ensuring a seamless dining experience while maintaining food safety standards. Committed to fostering positive relationships and enhancing customer satisfaction.

Overview

8
8
years of professional experience

Work History

Server

Eataly
06.2022 - 12.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Cashier/Bakery Worker

Crumble Cookies
06.2022 - 12.2022
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Shift Supervisor/Barista

Stan's Donuts & Coffee
06.2021 - 05.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Enforced company policies and regulations with employees.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Helped store management meet standards of service and quality in daily operations.

Barista

Starbucks
08.2019 - 11.2020
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Cashier

Petsmart
08.2017 - 10.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier/Lead Barista

Marianos
06.2016 - 12.2019
  • Trained new cashiers on company policies, ensuring consistent quality of service across the team.
  • Conducted daily cash audits to ensure accurate financial records and reduce discrepancies.
  • Maintained cleanliness and organization of the checkout area, creating a pleasant shopping experience for customers.
  • Monitored cashier performance closely, providing constructive feedback and coaching when necessary for continuous improvement.
  • Open and Closing departments
  • Leadership and providing great customer service

Education

Candidate For Bachelor of Arts,Culinary Management

Kendall College
IL
06-2026

High School Diploma -

Jane Addams High School
Chicago, IL
01-2018

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Active listener
  • Food safety and sanitation
  • Team player
  • Customer service

Languages

English
Full Professional

Timeline

Server

Eataly
06.2022 - 12.2023

Cashier/Bakery Worker

Crumble Cookies
06.2022 - 12.2022

Shift Supervisor/Barista

Stan's Donuts & Coffee
06.2021 - 05.2022

Barista

Starbucks
08.2019 - 11.2020

Cashier

Petsmart
08.2017 - 10.2018

Cashier/Lead Barista

Marianos
06.2016 - 12.2019

Candidate For Bachelor of Arts,Culinary Management

Kendall College

High School Diploma -

Jane Addams High School

Summary

Hospitality professional with experience as a barista, server, cashier, and shift lead, skilled in customer service and fast - paced teamwork. Currently pursuing a Bachelors in Culinary Arts while seeking a part - time role to support financial goals and gain further experience in the field.

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Rebecca Jaime