Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Riya Benny

Des Plaines,IL

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
11.2021 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging around 300 prescriptions a day .
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.

Retail Sales Associate

Burlington Coat Factory Department Store
05.2021 - 11.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Retail Sales Associate

Kohl's
10.2020 - 01.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

After-School Tutor

Maine East High School
08.2016 - 06.2018
  • Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
  • Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Provided homework assistance using specific curriculum and materials.

Education

Bachelor of Science - Nursing

Chamberlain University
Downers Grove, IL
12.2026

Bachelor of Science - Public Health

University of Illinois At Chicago
Chicago, IL
05.2023

High School Diploma -

Elk Grove High School
Elk Grove Village, IL
05.2019

Skills

  • Problem-solving skills
  • Team Collaboration
  • Confidentiality and HIPAA
  • Workflow Optimization
  • Insurance Billing
  • Pharmacology knowledge
  • Drug Classification Knowledge
  • Pharmacy Software Proficiency
  • Medicare and Medicaid process
  • Advanced math skills
  • Answering customer questions
  • Prescription Filling

Certification

  • CPhT - Certified Pharmacy Technician

Languages

English
Native or Bilingual
Malayalam
Native or Bilingual
Spanish
Limited Working

Timeline

Pharmacy Technician

CVS Pharmacy
11.2021 - Current

Retail Sales Associate

Burlington Coat Factory Department Store
05.2021 - 11.2021

Retail Sales Associate

Kohl's
10.2020 - 01.2021

After-School Tutor

Maine East High School
08.2016 - 06.2018

Bachelor of Science - Nursing

Chamberlain University

Bachelor of Science - Public Health

University of Illinois At Chicago

High School Diploma -

Elk Grove High School

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