Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rishi Patel

Bartlett

Summary

Dynamic franchise owner with proven success at 7-Eleven, enhancing profitability through strategic operations management and effective brand compliance. Skilled in sales strategy development and fostering franchise relations, I excel in cultivating high-performing teams and driving customer engagement, resulting in increased loyalty and market presence.

Overview

23
23
years of professional experience

Work History

Franchise Owner

7-Eleven Convenience Store
07.2013 - 11.2024
  • Developed and implemented operational strategies to enhance franchise performance and profitability.
  • Managed staff recruitment, training, and performance evaluations to maintain high service standards.
  • Oversaw daily operations, ensuring compliance with company policies and industry regulations.
  • Analyzed financial reports to identify trends and inform decision-making for business growth.
  • Cultivated relationships with suppliers to negotiate favorable terms and improve inventory management.
  • Executed marketing initiatives to drive customer engagement and increase brand visibility within the community.
  • Managed daily cash flow effectively while adhering to company guidelines on deposits, expenditures, account reconciliations.
  • Managed labor, inventory and overhead costs effectively to maintain business profitability.
  • Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
  • Analyzed sales data to identify market trends, adjust product offerings accordingly, leading to increased demand for popular items.

Store Manager

Shree Raj LLC
03.2002 - 04.2012
  • Assisted in inventory management and stock replenishment processes.
  • Supported team in maintaining store cleanliness and organization standards.
  • Engaged with customers to ensure a positive shopping experience.
  • Learned point-of-sale (POS) systems for efficient transaction processing.
  • Adapted to changing retail environments and customer needs quickly.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Assisted with hiring, training and mentoring new staff members.

Store Manager

4 Dave Corporation
06.2003 - 10.2005
  • Collaborated with staff to implement daily operational tasks effectively.
  • Participated in training sessions to enhance product knowledge and service skills.
  • Contributed to visual merchandising efforts to promote merchandise effectively.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.

Education

Associate of Arts - Business

Rock Valley College
Rockford, IL
05-2003

Skills

  • Brand compliance
  • Franchise relations
  • Operations management
  • Small business operations
  • Sales strategy development
  • Business management

Timeline

Franchise Owner

7-Eleven Convenience Store
07.2013 - 11.2024

Store Manager

4 Dave Corporation
06.2003 - 10.2005

Store Manager

Shree Raj LLC
03.2002 - 04.2012

Associate of Arts - Business

Rock Valley College
Rishi Patel