Rishi Patel
Bartlett
Summary
Dynamic franchise owner with proven success at 7-Eleven, enhancing profitability through strategic operations management and effective brand compliance. Skilled in sales strategy development and fostering franchise relations, I excel in cultivating high-performing teams and driving customer engagement, resulting in increased loyalty and market presence.
Overview
23
23
years of professional experience
Work History
Franchise Owner
7-Eleven Convenience Store
07.2013 - 11.2024
- Developed and implemented operational strategies to enhance franchise performance and profitability.
- Managed staff recruitment, training, and performance evaluations to maintain high service standards.
- Oversaw daily operations, ensuring compliance with company policies and industry regulations.
- Analyzed financial reports to identify trends and inform decision-making for business growth.
- Cultivated relationships with suppliers to negotiate favorable terms and improve inventory management.
- Executed marketing initiatives to drive customer engagement and increase brand visibility within the community.
- Managed daily cash flow effectively while adhering to company guidelines on deposits, expenditures, account reconciliations.
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
- Analyzed sales data to identify market trends, adjust product offerings accordingly, leading to increased demand for popular items.
Store Manager
Shree Raj LLC
03.2002 - 04.2012
- Assisted in inventory management and stock replenishment processes.
- Supported team in maintaining store cleanliness and organization standards.
- Engaged with customers to ensure a positive shopping experience.
- Learned point-of-sale (POS) systems for efficient transaction processing.
- Adapted to changing retail environments and customer needs quickly.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
Store Manager
4 Dave Corporation
06.2003 - 10.2005
- Collaborated with staff to implement daily operational tasks effectively.
- Participated in training sessions to enhance product knowledge and service skills.
- Contributed to visual merchandising efforts to promote merchandise effectively.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Education
Associate of Arts - Business
Rock Valley College
Rockford, IL05-2003
Skills
- Brand compliance
- Franchise relations
- Operations management
- Small business operations
- Sales strategy development
- Business management
Timeline
Franchise Owner
7-Eleven Convenience Store
07.2013 - 11.2024
Store Manager
4 Dave Corporation
06.2003 - 10.2005
Store Manager
Shree Raj LLC
03.2002 - 04.2012
Associate of Arts - Business
Rock Valley College
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