Marisha Bransford
Calumet City
Summary
Seasoned Environmental Service Manager with comprehensive experience in overseeing daily operations, staff management, and environmental compliance. Strong ability to develop and implement effective service strategies while ensuring adherence to safety regulations. Demonstrated skills in fostering team collaboration, spearheading efficiency improvements, and driving customer satisfaction. Effectively led teams to achieve operational goals and made significant contributions towards environmental sustainability in previous roles.
Overview
16
16
years of professional experience
Work History
Environmental Service Manager
Rush Medical Center
Chicago
04.2014 - Current
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Reviewed employee performance and devised improvement plan to achieve goals.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
- Developed training programs to build employee performance, improve employee engagement and increase employee retention.
- Managed team of 35 personnel in the operating room with 56rooms.
- Managed team of 45 discharge team members
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
- Created training materials and conducted employee training sessions on environmental safety protocols.
Lead Housekeeper
Good Samaritan Hospital Medical Center
Downers Grove
05.2009 - 07.2014
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Reviewed employee performance and devised improvement plan to achieve goals.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
Education
Associate of Arts - Paralegal Studies
South Suburban College of Cook County
South Holland, IL12-2026
High School Diploma -
Simeon Career Academy
Chicago, IL06.2005
Skills
- Quality control
- Preparing written reports
- Epic knowledge
- Tele-tracking knowledge
- Onboarding training skills
Timeline
Environmental Service Manager
Rush Medical Center
04.2014 - Current
Lead Housekeeper
Good Samaritan Hospital Medical Center
05.2009 - 07.2014
Associate of Arts - Paralegal Studies
South Suburban College of Cook County
High School Diploma -
Simeon Career Academy