Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Riley Oyston

Roscoe

Summary

Dynamic Shift Manager at Dairy Queen Grill & Chill with proven expertise in cash handling and conflict resolution. Successfully trained and mentored staff, enhancing team performance and customer satisfaction. Recognized for strong decision-making and problem-solving abilities, fostering a motivated and efficient work environment. Committed to upholding safety procedures and quality control standards.

Overview

2
2
years of professional experience

Work History

Shift Manager

Dairy Queen Grill & Chill
03.2023 - 03.2025
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Effectively counted money, wrote deposit slips and change orders, and exchanged at bank.

Education

High School Diploma -

Hononegah Community High School
Rockton, IL
05-2024

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Staff motivation
  • Punctual and reliable
  • Mentoring and coaching
  • Shift leadership
  • Scheduling expertise
  • Critical thinking
  • Problem-solving
  • Staff supervision

Interests

Working with others

Ultimate goal is to work in corrections as it has always been something i have been interested in

Timeline

Shift Manager

Dairy Queen Grill & Chill
03.2023 - 03.2025

High School Diploma -

Hononegah Community High School

Similar Profiles

CREATE PROFILE
Riley Oyston