Riley Dickson
Morris
Overview
1
1
year of professional experience
Work History
Appointment Coordinator
Illinois Fence Company
Orland Park
06.2024 - Current
- Scheduled appointments for customers to meet with sales representatives.
- Managed incoming calls and inquiries regarding fencing services.
- Communicated effectively with clients to confirm appointments and address concerns.
- Scheduled appointments for customers in person or by telephone.
- Sent appointment reminder cards for following week's schedule.
- Responded promptly to any changes or cancellations of existing appointments.
- Managed a high volume of incoming requests while maintaining quality customer service.
- Answered phone calls, emails, and other inquiries from patients regarding appointment scheduling.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Education
Lockport
Lockport, IL05-2023
Skills
- Customer service
- Appointment scheduling
- Communication skills
- Call management
- Data entry
- Organizational skills
- Calendar management
- Inbound calling
- Appointment management
- Schedule management
- Schedule coordination
Timeline
Appointment Coordinator
Illinois Fence Company
06.2024 - Current
Lockport
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