Rija Ali
Carol Stream,IL
Summary
Dynamic eCommerce analyst with a decade of experience in the software development industry, recognized for a strong ability to resolve complex problems and adapt to evolving business needs and priorities. Proven track record of leveraging data-driven insights to enhance operational efficiency and drive strategic initiatives. Expertise in event planning complements analytical skills, ensuring seamless project execution that aligns with organizational goals. Committed to delivering innovative solutions that foster growth and improve customer engagement.
Overview
10
10
years of professional experience
Work History
Ecommerce Analyst
Revolution Dance
05.2022 - Current
- Optimizes business processes through gathering business and technical requirements that improve/streamline processes and procedures using AGILE SLDC methodologies.
- Utilizes expertise in systems used and processes performed by Revolution Dancewear to support eCommerce, ERP, and other Enterprise Systems such as Salesforce, Big Commerce, and MS Dynamics.
- Facilitates UAT by providing training and authoring reference material to both technical and non technical members on various levels of organization including SME's, stakeholders, managers and individual vendors.
- Demonstrates leadership by serving as Project Manager for numerous initiatives within business and provides mentorship to others in similar roles.
- Plays key role in new system implementations and provides ongoing support for other enterprise applications such as Demand Planning, Analytics, and eCommerce Platforms.
- Actively participates and leads in various business meetings (sprint planning, grooming, stand-ups etc.)
Event Planning Manager
Self Employed - Freelance
03.2021 - Current
- Managed end-to-end event logistics, ensuring seamless execution and adherence to timelines.
- Coordinated vendor negotiations, optimizing contracts for cost efficiency and quality service delivery.
- Implemented risk management strategies, proactively addressing potential challenges during event planning phases.
- Utilized strong interpersonal skills to build and maintain positive relationships with clients, vendors, and stakeholders.
- Facilitated smooth onsite registration processes for attendees by designing user-friendly systems that minimized wait times.
Business Analyst
Alphazeta Interactive
09.2016 - 05.2022
- Gathered requirements from all project stakeholders to verify and validate business requirements using elicitation/gathering techniques like interviewing questionnaires, brainstorming, and focus groups; project meetings, reviews walk-throughs customer interviews and coordinating various technical and managerial teams at all levels
- Lead cross-functional teams, primarily software developers and project team members, to ensure successful implementation of projects.
- Performed GAP analysis to identify discrepancies between what is and what should be in website layouts, then develops plans to close gaps.
- Prepared competitive analysis and performance benchmarks against key global competitors for multiple industries
- Worked closely with QA team for identification and prepared test case scenarios, test cases, and test data based on business process
Education
BBA - Business Administration
College of DuPage
Glen Elly06.2026
Skills
- Strategic Planning
- Online advertising
- Website maintenance
- Content management
- Competitive analysis
- Web analytics
- E-commerce strategy
- Excellent communication
- Multitasking Abilities
- CRM management
- KPI tracking
- Revenue growth
Data Analysis
Excellent Communication
Product Development
Agile & Waterfall
MS Office Suite
Requirement Gathering
Presentations
Decision Making
Personal Information
Title: Business Analyst
Languages
Urdu
Native or Bilingual
Hindi
Professional Working
Timeline
Ecommerce Analyst
Revolution Dance
05.2022 - Current
Event Planning Manager
Self Employed - Freelance
03.2021 - Current
Business Analyst
Alphazeta Interactive
09.2016 - 05.2022
BBA - Business Administration
College of DuPage