Ricki Wilson
McHenry
Summary
Dynamic leader with a proven track record at VIZIENT INC, specializing in process transformation and clinical analytics. Excelled in driving performance improvement and operational excellence through cross-functional collaboration and leadership. Achieved significant cost reductions, managing teams to leverage actionable data insights for over $176M in savings.
Overview
24
24
years of professional experience
Work History
Service Delivery Executive Operations & Quality
VIZIENT INC
Irving
01.2020 - Current
- Company Overview: The nation’s largest member-owned health care services company
- Engaging academic medical centers, large, complex hospital systems, and community hospitals in optimal use of Vizient tools and offerings to support their strategic priorities
- Provide insights on their clinical, operational, and supply utilization data to prioritize improvement efforts to drive change
- Help members maintain data health to optimize use of tools
- Maintain improvement plans with cross-functional internal teams that support member’s goals
- Support company goals by maintaining an opportunity pipeline and actively support the sales process
- Engage with internal Analytics teams who are developing reports and resources for members and provide subject matter expertise where applicable
- Strong expertise in Vizient’s Clinical Database, Operational Database, Clinical Practice Solutions Center, Provider Insights, Procedural Analytics, and Savings Actualyzer
- Currently engaged with nine Vizient members with relationships in C-Suite, Strategy, Service Line Administration, Quality, Analytics, CDI, Ambulatory, Pharmacy, and Supply Chain
- The nation’s largest member-owned health care services company
Senior Director Analytics Services
VIZIENT INC
Irving
03.2017 - 01.2020
- Company Overview: The nation’s largest member-owned health care services company
- Manage a team of 33 analytics resources supporting custom sourcing engagements that saved members over $176M in 2018
- Our internal clients include sourcing teams for Excelerate, CHA, Custom IDNs, and ten aggregation groups
- Oversee operations for standardized deliverables, focused on continuous process improvements, development of a new analytics tool to increase automation and enhance productivity
- Engage with Vizient data teams for data quality initiatives, enhancement of cross-referencing, reviews of categorization to better serve clinically-focused analytics
- Providing support for design of new supply chain tool for internal Vizient staff that will drive contract savings and provide insights on future contract savings and what if scenarios
- The nation’s largest member-owned health care services company
Director of Standards Implementation
VIZIENT INC
Irving
01.2016 - 02.2017
- Company Overview: The nation’s largest member-owned health care services company
- Leading Vizient’s efforts to promote the use of data standards, GS1 and UDI, throughout the industry
- Supporting Vizient members via education and advocacy to improve Vizient solutions and tools using data standards
- Driving adoption through participation in key industry work groups such as GS1, HIDA, FDA, HSCA CHeS, and the AHRMM Learning UDI Community
- Using in-depth analytics to ensure the maximum use of the data information available
- Engagement with members, internal product owners, manufactures, and solution providers to keep data standards in the forefront
- The nation’s largest member-owned health care services company
Account Executive
UNIVERSITY HEALTHSYSTEM CONSORTIUM (UHC)
Chicago
05.2009 - 12.2015
- Company Overview: Alliance of nation’s leading nonprofit academic medical systems and affiliated hospitals
- Account executive delivering world-class customer service for Chicago and Michigan UHC members (Academic Medical Centers), representing over $500M in Group Purchasing Organization (GPO) supply spend
- Consultative selling and relationship management are key skill sets, focused on assisting members with maximizing GPO membership, performance improvement, cost reduction, supply standardization, and reducing utilization of supplies while maintaining or enhancing clinical and operational outcomes
- Developing key relationships (supply chain, pharmacy, clinical departments, decision support, and C-suite) within large academic medical centers to promote adoption and purchase of clinical and data analytic tools
- Onboarding of tools with engagement throughout their lifecycle, providing training and education, opportunity identification, deep analytical insights, coordination with consulting and advisors, and facilitating feedback on tool enhancements between client and designers
- Alliance of nation’s leading nonprofit academic medical systems and affiliated hospitals
- Supported members to achieve their saving initiatives (over $26M in 2014) through market benchmarking and analysis, improvement of utilization practices, and reducing variation in care while maintaining high standards of quality and outcomes using UHC’s clinical, operational, and supply chain tools and resources
- Facilitated over $1M in rebates through implementation of standardization programs for commodity items to promote use of Novation-contracted products in 2014
- Sales and Revenue growth above plan year over year
- On target for 111% to plan in 2015
- Consistently high member satisfaction scores year over year
- Participated in Novation Information Data Services Advisory Group for over three years as a UHC field liaison, engaged two of my members to participate in the group, also provided ad hoc training, tool review, User Acceptance Testing, and detailed member feedback to tool designers and sales teams
Director of Supply Chain Informatics
UNIVERSITY HEALTHSYSTEM CONSORTIUM (UHC)
Chicago
04.2006 - 04.2009
- Company Overview: Alliance of nation’s leading nonprofit academic medical systems and affiliated hospitals
- Designed a web-based spend analytics tool, SpendLINK, delivered in COGNOS software, to assist hospitals with spend management and cost reduction activities
- Recognized as best-in-class with over 95% of member hospitals utilizing the tool
- Developed a new service to provide analytic support to hospitals on a fee-for-service basis, average ROI was 10 to 1
- Created several training tools and a comprehensive training program, excellent presentation and communication skills
- Responsible for sales, marketing, training, business design, UAT, product pilots, product delivery, alignment with internal work groups, department operations, staffing models, and strategic planning for Supply Chain Informatics
- Alliance of nation’s leading nonprofit academic medical systems and affiliated hospitals
Account Executive
UNIVERSITY HEALTHSYSTEM CONSORTIUM (UHC)
Chicago
05.2003 - 03.2006
- Company Overview: Alliance of nation’s leading nonprofit academic medical systems and affiliated hospitals
- Managed a four-state, $200+ million territory with first year results were superior at 103.1% to plan, exceeded plan in 2004 and 2005 as well
- Developed primary relationships with Supply Chain and Pharmacy, as well as relationships with clinical and support departments to promote use of GPO (Novation) contracts and clinical resources, including Cath Lab, Interventional Radiology, OR, Food & Nutrition, and Facilities Management
- Responsible for relationship management and facilitation of partnering between suppliers and member organizations to implement standardization and utilization processes
- Liaison to supplier sales teams for Novation related activities
- Alliance of nation’s leading nonprofit academic medical systems and affiliated hospitals
Portfolio Manager—Opportunity Programs
NOVATION
Dallas
11.2000 - 04.2003
- Company Overview: Health care services company for the more than 100,000 members and affiliates of VHA Inc
- And UHC, two national health care alliances
- Implemented and managed a multi-disciplinary committed portfolio of 26 product categories and 16 supply partners worth $2.2 billion
- These portfolios delivered over $80 million annually to compliant members in cash rebates
- Responsible for implementation and training of all internal and external stakeholders
- Health care services company for the more than 100,000 members and affiliates of VHA Inc
- And UHC, two national health care alliances
Education
Bachelor of Arts -
Illinois Wesleyan University
Skills
- Process Transformation & Improvement
- Clinical analytics
- Data visualization
- Performance improvement
- Operational excellence
- Data quality
- Cross-functional collaboration
- Quantitative analysis
- Business strategy development
- Cost reduction strategies
- Leadership
- Performance Management & KPIs
- Analytics for Actionable Data Insights
- Operations & Product Delivery
- Managing Teams
- Training & Education
- Supply Chain
- Clinical & Operational Industry Expertise
- Product Development & Implementation
Timeline
Service Delivery Executive Operations & Quality
VIZIENT INC
01.2020 - Current
Senior Director Analytics Services
VIZIENT INC
03.2017 - 01.2020
Director of Standards Implementation
VIZIENT INC
01.2016 - 02.2017
Account Executive
UNIVERSITY HEALTHSYSTEM CONSORTIUM (UHC)
05.2009 - 12.2015
Director of Supply Chain Informatics
UNIVERSITY HEALTHSYSTEM CONSORTIUM (UHC)
04.2006 - 04.2009
Account Executive
UNIVERSITY HEALTHSYSTEM CONSORTIUM (UHC)
05.2003 - 03.2006
Portfolio Manager—Opportunity Programs
NOVATION
11.2000 - 04.2003
Bachelor of Arts -
Illinois Wesleyan University
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