Rick Willstead
Princeton
Summary
Results-driven Area Manager with expertise in operational oversight and team leadership. Led technical troubleshooting and conflict resolution initiatives to enhance collaboration and drive performance across diverse teams. Managed hiring, performance evaluations, and disciplinary actions while ensuring routine maintenance maximized equipment uptime.
Overview
27
27
years of professional experience
Work History
TMG Area Manager
Walmart TMG
Spring Valley
09.2009 - Current
- Oversaw inventory management systems to optimize stock levels and reduce waste.
- Supervised employees, ensuring optimal productivity.
- Conducted regular performance evaluations to guide employee development plans.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Reviewed completed work to verify consistency, quality, and conformance.
- Resolved conflicts between employees or customers in a professional manner.
- Coordinated preventive and predictive maintenance programs to maintain optimal equipment functionality.
- Operated specialty equipment, standard tools and gauges to complete assessments and repairs.
- Used manual and computer- assessed diagnostic devices to test equipment and determine repair needs.
- Repaired and serviced air conditioning, heating and electrical systems.
- Conducted routine maintenance on various diesel-powered vehicles and equipment.
- Maintained accurate records of repairs and maintenance activities for compliance purposes.
Tech 3 Mechanic
Double D Express
Peru
04.1999 - 08.2009
- Diagnosed mechanical issues in diesel engines using advanced diagnostic tools.
- Repaired fuel systems, brake systems, and exhaust systems for optimal performance.
- Collaborated with team members to troubleshoot complex mechanical problems efficiently.
- Maintained accurate records of repairs and maintenance activities for compliance purposes.
- Inspected vehicles to ensure adherence to safety regulations and operational standards.
- Implemented preventive maintenance schedules to enhance vehicle reliability and lifespan.
- Installed new parts such as radiators, injectors, hoses, belts, alternators, starters.
- Performed preventive maintenance on diesel engines and equipment.
- Diagnosed mechanical problems and made necessary repairs.
- Tested electrical circuits for faults using diagnostic computers.
- Used manual and computer-assessed diagnostic devices to test equipment and determine repair needs.
Education
Some College (No Degree) - Automotive And Diesel Maintenance
Sauk Valley College
Dixon, ILASE Certifications - Medium/Heavy Truck
Automotive Service Excellence
OnlineSkills
- Project management
- Performance evaluation
- Employee training
- Performance improvement
- Job site safety
- Diesel diagnostics
- Technical troubleshooting
- Maintenance scheduling
- Inventory management
- Mechanical aptitude
- Documentation
Timeline
TMG Area Manager
Walmart TMG
09.2009 - Current
Tech 3 Mechanic
Double D Express
04.1999 - 08.2009
Some College (No Degree) - Automotive And Diesel Maintenance
Sauk Valley College
ASE Certifications - Medium/Heavy Truck
Automotive Service Excellence