Richard Vital
Zion
Summary
Dynamic leader with a background in operations management and team oversight. Recognized for enhancing productivity and customer relations while implementing process improvements that drive operational efficiency and compliance.
Overview
6
6
years of professional experience
Work History
Wastewater Technician
GFL
Cudahy
12.2025 - Current
- Operated and maintained wastewater treatment systems, ensuring full regulatory compliance.
- Monitored chemical dosing and system performance to uphold water quality standards.
- Identified and resolved equipment issues, minimizing downtime and sustaining operations.
- Maintained detailed operational records to facilitate audits and compliance requirements.
- Assisted in training new staff on safety procedures and operational protocols.
- Supported process improvements that enhanced efficiency and minimized operational disruptions.
President
R&R Junk Removal
Zion
03.2023 - Current
- Founded and managed a service-based business, overseeing daily operations, scheduling, and customer acquisition
- Led a team of up to 10 employees, improving productivity and maintaining service quality
- Generated consistent revenue through direct marketing, referrals, and repeat clients
- Negotiated pricing and managed customer relationships to maximize profitability
- Developed marketing strategies, including social media outreach, to expand customer base
- Maintained high customer satisfaction through reliable service and issue resolution
Correctional Officer
Racine County Sheriff's Office
Racine
08.2020 - 2024
- Ensured safety and security in high-risk correctional environment through proactive monitoring and intervention
- De-escalated conflicts and managed volatile situations using communication and authority
- Supervised inmate movement and activities, enforcing institutional policies to promote order and compliance
- Documented incidents with detailed reports for legal and administrative purposes, ensuring accountability and transparency
- Conducted intake processing, including searches, documentation, and classification
- Collaborated with team members to respond to emergencies and maintain order
Education
Associate of Applied Science - Business
Rock Valley College
Rockford ILSkills
- Wastewater Technician
- Safety & Compliance
- Inventory & Logistics
- Operations Management
- Process Improvement
- Problem Solving
- Report Documentation
- Team Leadership
- Customer Relations
- Sales & Negotiation
- Conflict Resolution
- Professional Experience
Languages
Spanish
Native/ Bilingual
Accomplishments
Employee Of The Month for Racine County
Timeline
Wastewater Technician
GFL
12.2025 - Current
President
R&R Junk Removal
03.2023 - Current
Correctional Officer
Racine County Sheriff's Office
08.2020 - 2024
Associate of Applied Science - Business
Rock Valley College