Richard Serna
Westchester
Summary
Attention to detail, quality control, communication, and safety awareness make a good team member who's committed to ensuring efficient operations with high standards in packaging processes. Good with customer service, and an even better hard worker. A quick learner who's versatile in a lot of different settings, adaptable and friendly.
Overview
8
8
years of professional experience
Work History
Packager
Amazon
Downers Grove
11.2025 - 12.2025
- Inspected items for quality and accuracy before sealing packages.
- Collaborated with team members to meet daily production goals.
- Maintained a clean and organized work area to ensure safety.
- Wrapped and labeled products according to company standards.
- Followed safety procedures and guidelines during packaging operations.
- Reported equipment malfunctions to supervisors for timely repairs.
- Assembled boxes, containers and other packaging materials according to specifications.
- Packaged items in accordance with customer orders and product requirements.
- Labeled packages with appropriate information such as weight and destination.
- Performed necessary adjustments to ensure that products were properly sealed and labeled correctly.
- Maintained inventory of packing materials such as cartons, labels, tape.
Fork Lift operator
LGSTX
Aurora
04.2024 - 07.2025
- Loaded and unloaded trucks, ensuring proper placement of goods.
- Inspected equipment daily for safety and maintenance needs.
- Collaborated with team members to optimize warehouse operations.
- Assisted in inventory management by tracking stock levels accurately.
- Reported equipment issues promptly to minimize downtime.
- Conducted routine checks on forklifts before and after use.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Used handheld scanners for warehouse management system compliance.
Assembly Line Worker
Oberweis
Aurora
05.2024 - 10.2024
- Operated assembly line machinery to assemble products efficiently.
- Inspected finished products for quality and adherence to standards.
- Maintained cleanliness and organization of the work area throughout shifts.
- Packaged and labeled products accurately for distribution to customers.
- Worked quickly and efficiently while maintaining high standards of quality control.
- Followed standard operating procedures while performing tasks on the assembly line.
- Recognized defective material and reported issues to management.
- Assembled component parts of items and completed hand-finishing of final products.
- Reported any safety hazards or defective parts encountered during assembly operations.
- Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
- Completed component assembly with minimal supervision to meet deadlines.
Demolition Crew Member
upper decks
Aurora
03.2022 - 07.2023
- Operated heavy machinery for safe and efficient demolition tasks.
- Collaborated with team members to execute demolition plans effectively.
- Maintained tools and equipment in optimal working condition daily.
- Followed safety protocols to ensure a secure work environment consistently.
- Assisted in debris removal to clear sites post-demolition promptly.
- Communicated with supervisors regarding project progress and challenges regularly.
- Collaborated with team members to ensure timely completion of projects within budget constraints.
- Ensured that all waste was disposed of in accordance with environmental regulations.
- Identified potential hazards on site before beginning any demolition activities.
- Separated recyclable materials from debris for proper disposal or reuse.
- Maintained demolition equipment, such as jackhammers and saws, in working condition.
Server
Ballydoyle Irish Pub & Restaurant
Aurora
09.2017 - 02.2022
- Provided exceptional customer service in a fast-paced pub environment.
- Provided exceptional service to a high volume of daily customers.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Maintained knowledge of menu items, specials, and drink pairings for guests.
- Collaborated with kitchen staff to deliver timely food and beverage orders.
- Managed dining area to ensure cleanliness and organization for guests.
- Assisted in training new servers on menu items and service protocols.
- Resolved customer concerns promptly to maintain satisfaction and loyalty.
- Processed customer payments accurately using point-of-sale systems.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Food runner
- Wedding server / Organizer
- BarBack
- Dishwasher
- Conducted repairs and upkeep to maintain a safe environment.
- Supported bar staff by restocking supplies and maintaining inventory levels.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
Skills
- Packaging machinery
- Quality inspection
- Quality control
- Labeling requirements
- Packing boxes
- Material handling
- Inventory management
- Forklift operation
- Pallet jack operation
- Hand tool use
- Skid building
- Load lifting capacity
- Supply chain coordination
- Team collaboration
- Attention to detail
- Problem solving
- Time management
- Adaptability
- Customer service
- Safe forklift use
- Deadline adherence
- Tagging expertise
- Equipment maintenance
Timeline
Packager
Amazon
11.2025 - 12.2025
Assembly Line Worker
Oberweis
05.2024 - 10.2024
Fork Lift operator
LGSTX
04.2024 - 07.2025
Demolition Crew Member
upper decks
03.2022 - 07.2023
Server
Ballydoyle Irish Pub & Restaurant
09.2017 - 02.2022