RICHARD OKOKO
Chicago
Summary
Motivated and dependable worker with experience in customer service, security, and fast-paced team environments. Known for strong communication, attention to detail, and the ability to stay calm under pressure. Committed to providing excellent service, maintaining safety, and working efficiently with team members to ensure good daily working environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
DUG
Jewel Osco
09.2025 - Current
- Handled online grocery orders from start to finish, carefully selecting fresh items and making sure every order was accurate before pickup.
- Delivered curbside orders quickly and professionally, helping create a smooth and convenient experience for customers.
Security Officer
Target
03.2022 - 06.2024
- Monitored store activity to maintain a safe and secure environment for guests and team members.
- Observed sales floor and store entrances to identify suspicious behavior and prevent theft.
- Responded to safety concerns, disturbances, and incidents while remaining calm and professional.
Crew Member
KFC
Chicago, IL
03.2020 - 07.2022
- Provided fast and friendly customer service while taking orders, handling payments, and making sure guests had a positive experience.
- Prepared food according to company standards while maintaining cleanliness and food safety in the kitchen.
- Worked efficiently in a fast-paced environment, balancing multiple tasks during busy hours.
Education
Bachelor of Science - Nursing
Northern Illinois University
Dekalb, ILHigh School Diploma -
Senn High School
Chicago, IL05.2024
Skills
- Customer Service
- Communication
- Teamwork
- Time Management
Skills
- Problem Solving
- Attention to Detail
- Conflict Resolution
- Reliability
Certification
CPR certification
Languages
English
Native or Bilingual
Igbo
Native or Bilingual
Spanish
Elementary
Timeline
DUG
Jewel Osco
09.2025 - Current
Security Officer
Target
03.2022 - 06.2024
Crew Member
KFC
03.2020 - 07.2022
Bachelor of Science - Nursing
Northern Illinois University
High School Diploma -
Senn High School