Summary
Overview
Work History
Education
Skills
Timeline
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Richard Novak

Caledonia,IL

Summary

Professional with experience in customer service, inventory management, and sales support. Strong focus on team collaboration and consistently achieving results. Skilled in handling transactions, maintaining store cleanliness, and providing exceptional customer experiences. Reliable and adaptable to changing needs, ensuring smooth operations and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Bag Room/Pro Shop Assistant

Rockford Country Club
08.2020 - Current
  • Handle Point-Of-Sale for over 300 members and collect inventory data
  • Assist in organizing promotional events to increase member engagement and satisfaction
  • Trained new staff on customer service procedures and operational standards

Golf Caddie

Rockford Country Club
05.2018 - Current
  • Guide golfers through course navigation and strategy with over 300 rounds of experience
  • Demonstrated strong problem-solving skills by addressing player inquiries and course challenges promptly.

Education

Bachelor of Science - Finance And Accountancy, Gies College of Business

University of Illinois At Urbana-Champaign
05.2028

Skills

  • English (Fluent), Spanish (Proficient), Python (Basic)
  • Customer service
  • Cash handling
  • POS systems
  • Adaptability and quick thinking
  • Attention to detail

Timeline

Bag Room/Pro Shop Assistant

Rockford Country Club
08.2020 - Current

Golf Caddie

Rockford Country Club
05.2018 - Current

Bachelor of Science - Finance And Accountancy, Gies College of Business

University of Illinois At Urbana-Champaign

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Richard Novak