Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Hurd

Chicago

Summary

Dynamic Process Assistant at Amazon with a proven track record in safety management and workflow optimization. Enhanced team productivity through targeted training and cross-functional collaboration, driving continuous improvement initiatives. Skilled in process flows and assignment delegation, I effectively resolved issues and supported management in achieving departmental goals.

Overview

2026
2026
years of professional experience

Work History

Package Handler Trainer

FedEx
  • Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
  • Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
  • Collaborated with management to address specific skill gaps and tailor training programs accordingly.
  • Increased employee retention, providing consistent feedback and constructive criticism during one-on-one coaching sessions.
  • Evaluated employee progress through ongoing assessments, adjusting teaching methods as needed for optimal results.
  • Provided ongoing support and guidance to fellow trainers as needed, sharing insights gained through experience in order to enhance overall training quality across the department.
  • Strengthened communication skills among team members through targeted group activities and exercises during training sessions.
  • Developed customized training materials for different learning styles, accommodating individual needs and preferences.

Process Assistant

Amazon
07.2021 - Current
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.
  • Enhanced team productivity by conducting regular training sessions on the latest industry best practices.
  • Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
  • Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
  • Facilitated knowledge sharing among team members, fostering a culture of collaboration and innovation.
  • Conducted training and change management processes to improve operations.
  • Monitored and reported on process performance to verify compliance with established standards.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.

Education

None - Machine Shop

Simeon
Chicago, IL
06.1998

Skills

  • Safety management
  • Workflow management
  • Assignment delegation
  • Management support
  • Process flows
  • Process improvement

Timeline

Process Assistant

Amazon
07.2021 - Current

Package Handler Trainer

FedEx

None - Machine Shop

Simeon

Similar Profiles

CREATE PROFILE
Richard Hurd