Richard Casillas
Joliet
Summary
Consistently shown to be a loyal member of any workplace. At Chipotle, I effectively trained new employees and resolved customer complaints, enhancing service quality. Proficient in cash handling. Able to help our Spanish-speaking customers. As I climbed the ladder at Chipotle, I developed a leadership position that created a more positive and efficient environment for us. Seeking to transition into a new field where I can flourish with these skills.
Overview
4
4
years of professional experience
Work History
Shift Leader
Chipotle
03.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints with thoughtful solutions
- Oversaw daily cash handling procedures, maintaining accurate records, and minimizing discrepancies.
Truck Loader
Amazon
01.2022 - 01.2024
- Loaded and strapped shipments into place on trucks.
- Lifted and slid packages weighing up to 60 pounds on conveyor belts to transport items.
- Successfully loaded various types of cargo such as pallets, crates, drums, and containers while maintaining compliance with regulations regarding hazardous materials handling.
- Was tasked with training and assisting new hires with getting familiar with the facility
Education
Bachelor of Science - Computer Science
Governors State University
Park Forest, IL05-2027
Associate of Science - Computer Science
Joliet Junior College
Joliet, IL05-2025
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Creative problem solving
- Professional appearance
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Shift Leader
Chipotle
03.2024 - Current
Truck Loader
Amazon
01.2022 - 01.2024
Bachelor of Science - Computer Science
Governors State University
Associate of Science - Computer Science
Joliet Junior College
Similar Profiles
Joel MoralesJoel Morales
Kitchen Manager at ChipotleKitchen Manager at Chipotle
Jackson FifieldJackson Fifield
Crew Member at ChipotleCrew Member at Chipotle
Jessica Lemus-GuzmanJessica Lemus-Guzman
Crew Member at ChipotleCrew Member at Chipotle
Michael StokesMichael Stokes
Forklift Operator at Design Group AmericaForklift Operator at Design Group America
OLGA TROFIMOVAOLGA TROFIMOVA
Library Volunteer at Trinity Christian SchoolLibrary Volunteer at Trinity Christian School