Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rhonda potochney

Taylorville

Summary

Dynamic manager with a proven track record at Dollar Tree, excelling in team coordination and operational planning. Adept at enhancing customer service and enforcing compliance, I successfully coached and mentored staff, driving performance improvements. My project management skills ensure efficient execution and a positive brand image.

Overview

12
12
years of professional experience

Work History

manager over freight

Dollar Tree
Taylorville
11.2024 - 05.2025
  • Coordinated team schedules and resources for efficient project execution.
  • Assisted in developing operational plans and procedures for daily activities.
  • Participated in team meetings to share updates and address concerns.
  • Monitored staff performance and addressed issues.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.

Wrap Lead

Amcor Flexibles
Batavia
10.2013 - 10.2024
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Maintained updated knowledge through continuing education and advanced training.

Education

High School Diploma -

West Aurora High
Aurora, IL
01-2002

Skills

  • Team coordination
  • Operational planning
  • Customer service
  • Compliance enforcement
  • Project management
  • Cross-functional team management

Timeline

manager over freight

Dollar Tree
11.2024 - 05.2025

Wrap Lead

Amcor Flexibles
10.2013 - 10.2024

High School Diploma -

West Aurora High
Rhonda potochney