Rhianna Kaye Santos
Kewanee
Summary
Detail-oriented Library Assistant with strong skills in customer relationship management and written communication. Proven ability to efficiently resolve patron inquiries and support library events, enhancing community engagement.
Overview
2
2
years of professional experience
Work History
Library Assistant
City Of Dillingham
Dillingham, AK
07.2024 - 01.2026
- Assisted patrons in locating resources and materials within library system.
- Processed new library materials, ensuring accurate cataloging and organization.
- Supported library events by setting up spaces and providing assistance to attendees.
- Maintained cleanliness and orderliness of library spaces to enhance user experience.
- Trained new volunteers on operational procedures and customer service standards.
- Resolved patron inquiries efficiently, fostering positive community relations through excellent service.
Education
Bachelor of Science - Forensic Psychology
Grand Canyon University
Phoenix, AZ12-2029
Skills
- Written and oral communication
- Computer assistance
- Cataloging and shelving
- Shelf reading
- Telephone etiquette
- Customer relationship management
- Reading and teaching
- Children's programs
- Staff supervision
- Interlibrary loans
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Finnish
Elementary
Interests
- DIY and Home Improvement
- I like working with my hands and fixing things
- I enjoy helping others and giving back to the community
- Cooking
- Baking
- Music
- Photography
- I like to write
- Road Trips
Timeline
Library Assistant
City Of Dillingham
07.2024 - 01.2026
Bachelor of Science - Forensic Psychology
Grand Canyon University