Reynalda Zuniga-Molina
Rockford
Summary
Dedicated and able to work standing and walking and/or sitting, to prepare for whatever the goal may be. Highly organized, dependable and punctual with solid understanding of performance requirements. Also bilingual.
Overview
10
10
years of professional experience
Work History
Rideshare Driver
Uber Technologies Inc.
01.2020 - Current
- Responded to passenger concerns and complaints politely and professionally.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
Assembly Line Production Worker
Bergstrom
04.2024 - 05.2025
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
- Operated various tools and equipment proficiently for faster product assembly without compromising quality.
- Reduced errors in assembled products by maintaining a keen attention to detail and following instructions closely.
- Achieved consistent results in product quality while maintaining a fast-paced work environment on the assembly line.
Packer
UPS
10.2019 - 01.2020
- Volunteered for additional hours and shifts during peak periods to meet tight shipping deadlines.
- Promoted workplace safety and production efficiency by keeping workspaces clean, organized and free of hazards.
- Inspected incoming materials and outgoing shipments to maintain effective quality assurance standards, protecting both customer and company interests.
Packer
Pci
08.2017 - 10.2017
- Assembled and prepared cartons, crates and containers to protect materials during shipment.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
- Promoted workplace safety and production efficiency by keeping workspaces clean, organized and free of hazards.
- Examined bottled pills closely and frequently to catch issues quickly and increase equipment lifetime.
Crew Member
Dunkin Donuts
01.2016 - 04.2016
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Updated repeat customers on menu changes and updates to maintain quality service relationships.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
- Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
Customer Service Respresentative
Alorica Inc.
01.2015 - 04.2016
- Evaluated customer account information to assess current issues and determine potential solutions.
- Consulted with customers to determine best methods to resolve service and billing issues.
- Reviewed account and service histories to identify trends and issues.
Education
GED -
Regionals Learning Center
Rockford, IL06.2014
Skills
- Package loading
- Product sealing
- Computer skills
- Supply restocking
- Company policies and procedures
- Accurate cash handling
- Effective sales techniques
- Bilingual (English, Spanish)
- Fast paced working
- Communication skills
Timeline
Assembly Line Production Worker
Bergstrom
04.2024 - 05.2025
Rideshare Driver
Uber Technologies Inc.
01.2020 - Current
Packer
UPS
10.2019 - 01.2020
Packer
Pci
08.2017 - 10.2017
Crew Member
Dunkin Donuts
01.2016 - 04.2016
Customer Service Respresentative
Alorica Inc.
01.2015 - 04.2016
GED -
Regionals Learning Center
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