REYNA MAGANA
West Chicago
Summary
Dedicated Security professional and U.S. Army National Guard Veteran with over 7 years of experience in high-security and federally regulated environments. Currently pursuing a Bachelor of Science in Cybersecurity, gaining valuable insights into network reconnaissance, traffic analysis, threat detection, and defensive security concepts through coursework and research. Strong analytical skills, disciplined documentation practices, and clear communication abilities honed through military police service and corporate security operations. Seeking a Cyber Defense Monitoring internship to apply theoretical knowledge in a practical setting while contributing to a collaborative technical team focused on threat analysis and security monitoring.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Security Officer (Northrop Grumman Contract)
Allied Universal
02.2024 - Current
- Monitor CCTV and alarm systems to identify irregular activity and escalate potential security incidents.
- Document incidents and observations with attention to accuracy, timelines, and procedural compliance.
- Support audit and compliance reviews through organized reporting and record-keeping.
- Serve as first point of contact, balancing customer service with security enforcement in a federal environment.
Military Police (COMSEC Certified)
U.S. Army National Guard
11.2017 - 11.2024
- Trained and certified in weapons handling, defensive tactics, and military police operations.
- Conducted patrols, secured perimeters, and provided protective services for personnel and assets.
- Transported and safeguarded classified materials while maintaining strict confidentiality and accountability.
- Produced detailed incident and operational reports under high-pressure conditions.
- Demonstrated operational discipline, communication clarity, and adherence to security protocols in high-risk and high-accountability environments.
- Deployment – Guantanamo Bay, Cuba (July 2019 – July 2020; Jan 2023 – Nov 2023):
- Served as a corrections and security specialist providing exterior security, detainee supervision, and CCTV monitoring.
- Enforced facility security protocols, practiced radio communication etiquette, and ensured compliance with detention operations standards.
Customer Service Representative
Waste Management
09.2020 - 04.2021
- Resolves service issues and billing inquiries while maintaining accurate documentation in CRM systems.
- Communicated effectively with customers and internal teams to resolve escalated issues.
Customer Service Administrator
In The Swim
04.2014 - 07.2019
- Processed warranty claims and managed confidential customer documentation.
- Supported internal processes through organized record-keeping.
Education
Bachelor’s - Cybersecurity
American Public University
Charles Town, WVBachelor of Science - Cybersecurity
Northeastern Illinois University
Chicago, IL06-2028
Skills
- Security Operations (Armed /Unarmed)
- Foot and vehicle patrol operations
- CCTV & Alarm Monitoring (Lenel, Milestone)
- Incident Reporting & Documentation
- Security Access Control
- Emergency Response & De-escalation
- Situational Awareness & Procedural Compliance
- Proficient in MS Office Suite
- Introductory Python scripting
Certification
- Weapons Qualification (U.S. Army – M4/M9/M17)
- COMSEC Certified (Military)
- Security Systems: Lenel, Milestone
- Defensive Tactics & De-escalation (Military)
- Handcuffing/ Baton Training (Military)
- CPR/AED (Current)
- Additional qualifications can be obtained as required.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Security Officer (Northrop Grumman Contract)
Allied Universal
02.2024 - Current
Customer Service Representative
Waste Management
09.2020 - 04.2021
Military Police (COMSEC Certified)
U.S. Army National Guard
11.2017 - 11.2024
Customer Service Administrator
In The Swim
04.2014 - 07.2019
Bachelor’s - Cybersecurity
American Public University
Bachelor of Science - Cybersecurity
Northeastern Illinois University