Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Rey Carlo Padillo

Kiryat Bialik

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.


Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed.


Problem solver, networker and consensus builder. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.


Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Caregiver

HAIM ABADA
04.2021 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted patients with self-administered medications.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Provided compassionate and patient-focused care to cultivate well-being.

Senior Caregiver

ASHER HASHILONI
08.2018 - 07.2020
  • Offered companionship and kindness to elderly patients.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
  • Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
  • Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
  • Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.

Caregiver

ELIEZER KAKHLON
03.2018 - 08.2018
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted patients with self-administered medications.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Team Leader

[24]7.ai
10.2017 - 12.2017
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Promoted high standerds through personal example to help each member understand expected behavious and standards.
  • Held weekly team meetings to inform team members on company news and updates.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
  • Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
  • Reviewed, implemented and updated company records related to team activities for future reference.
  • Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Team Leader

Convergys
09.2008 - 06.2017
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Held weekly team meetings to inform team members on company news and updates.
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
  • Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.

Education

No Degree - Caregiving

TESDA
08.2018

No Degree - Nursing

UNIVERSITY OF THE VISAYAS
Banilad, Cebu City
06.2005

Skills

  • Chronic Disease Management
  • Meal Preparation
  • HIPAA Compliance
  • Behavioral Management
  • Basic Housekeeping
  • Documentation
  • Incident Reporting
  • Patient Companionship
  • Problem-Solving
  • Time Management
  • Dependable and Responsible
  • Patient Assessments
  • Patient Management
  • Multitasking and Organization
  • First Aid and Safety
  • Coaching
  • Technical Support
  • Shift Scheduling
  • Team Supervision
  • Complaint Resolution
  • Client Service
  • Employee Evaluation
  • Quality Improvement
  • Mentoring
  • Leading Team Meetings
  • Work Planning
  • Performance Evaluations
  • Service Level Agreements
  • Knowledgeable in [System]
  • Sales Expertise
  • Analytical Thinking
  • SMART Goals
  • Onboarding and Orientation
  • Safety
  • Coaching and Mentoring
  • Performance Improvement
  • Flexible Schedule
  • Key Performance Indicators
  • Issue Resolution
  • Call Center Operations
  • Teamwork and Collaboration

Certification

  • Certified Team Leader Position, Convergys Philippines - September 2008-June 2017
  • Certified Team Leader Position, [24]7 - October 2017-December 2017

Languages

Filipino, English
Native language
Hebrew
Upper intermediate
B2

Timeline

Caregiver

HAIM ABADA
04.2021 - Current

Senior Caregiver

ASHER HASHILONI
08.2018 - 07.2020

Caregiver

ELIEZER KAKHLON
03.2018 - 08.2018

Team Leader

[24]7.ai
10.2017 - 12.2017

Team Leader

Convergys
09.2008 - 06.2017

No Degree - Caregiving

TESDA

No Degree - Nursing

UNIVERSITY OF THE VISAYAS
Rey Carlo Padillo