Summary
Overview
Work History
Education
Skills
Timeline
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Rex Vallera

Plainfield

Summary

Dedicated professional with a strong background in customer service and member onboarding. Skilled in problem-solving and adaptability, contributing to member satisfaction and retention.

Overview

8
8
years of professional experience

Work History

Member Service Representative

Planet Fitness
Plainfield
05.2025 - Current
  • Assisted members with account inquiries and service requests.
  • Processed member transactions accurately and efficiently.
  • Educated members on available products and services.
  • Resolved member complaints with empathy and professionalism.
  • Supported onboarding of new members through orientation sessions.

Producer

Rex Valllera
Plainfield
01.2018 - Current
  • Collaborated with artists to develop unique soundscapes and musical arrangements.
  • Coordinated with audio engineers to mix and master tracks effectively.
  • Researched industry trends to inform music production decisions and project direction.
  • Provided creative input during songwriting sessions for various musical genres.
  • Recorded, mixed, and edited audio tracks in the studio.
  • Composed original music using various instruments and software programs.

Team Member

Chipotle
Joliet
11.2023 - 08.2024
  • Prepared food items according to company standards and safety guidelines.
  • Maintained cleanliness of work area and dining space for customer satisfaction.
  • Assisted customers with menu selections and answered questions about ingredients.
  • Operated kitchen equipment, including grills and fryers, with safety protocols.
  • Collaborated with team members to ensure efficient service during peak hours.

Education

Bachelor of Arts - Audio Arts

Columbia College, Chicago
Chicago, IL
05-2028

Skills

  • Audio production
  • Sound design
  • Project management
  • Customer service
  • Team collaboration
  • Creative composition
  • Client education
  • Service upselling
  • Account management
  • Database management
  • Customer support
  • Issue resolution
  • Membership renewals
  • Product sales
  • Sales strategy

Timeline

Member Service Representative

Planet Fitness
05.2025 - Current

Team Member

Chipotle
11.2023 - 08.2024

Producer

Rex Valllera
01.2018 - Current

Bachelor of Arts - Audio Arts

Columbia College, Chicago

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Rex Vallera