Revital Ben Ami
Sales Specialist And Customer Relationship Manager
Tel Aviv,TA
Summary
Energetic Sales Representative with strong background on costumer service in B2C sales. Bringing huge knowledge and experience in identifying prospects and converting leads into customers. Excellent communication skills with ability to understand client needs and resolve problems, complaints and issues and build them into long term profitable relationships. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Having 10 years of related experience
Overview
9
9
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Sales Representative
My Heritage
Tel Aviv, Israel
01.2018 - 04.2021
- Initiated sales strategies by recruiting new clients through approved methods.
- Established excellent sales ability and strong interpersonal skills with confident and persuasive approach.
- Performed cold calling and outreach to build sales pipeline.
- Made average of 200 outbound and inbound calls per day.
- Built strong rapport with clients by understanding needs and clearly explaining products.
- Overcame objections using friendly, persuasive strategies.
Customer Relationship Manager
Holmes place
Tel Aviv, Israel
10.2013 - 12.2017
- Reinforced established quality control standards and followed procedures for optimal customer interactions.
- Reviewed overdue tickets and followed-up with customer support personnel to resolve root cause of delay.
- Used consultative techniques to understand customer needs and make strategic referrals to business partners.
- Exceeded team goals and collaborated with staff members to implement customer service initiatives.
Sales Manager
Virgo
johannesburg, south africa
10.2010 - 07.2013
- Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals.
- Supervised sales team of 8 people, stepping in to support employees and deliver smooth sales processes for clients.
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Education
Professional Certificate - Health And Fitness
Gymnasia
Tel Aviv 01.2017 - 11.2017
High School Diploma -
YItzhak Rabin
Mazkeret Batia 09.2000 - 07.2006
Skills
Customer Relations
Timeline
Sales Representative
My Heritage
01.2018 - 04.2021
Professional Certificate - Health And Fitness
Gymnasia
01.2017 - 11.2017
Customer Relationship Manager
Holmes place
10.2013 - 12.2017
Sales Manager
Virgo
10.2010 - 07.2013
High School Diploma -
YItzhak Rabin
09.2000 - 07.2006
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