Summary
Overview
Work History
Education
Skills
Awards
Accomplishments
Languages
Affiliations
Timeline
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Reuana Horne

Chicago

Summary

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Micro Center
Chicago
05.2022 - 10.2024
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.

Education

true - Bioinformatics/French, Music Minor

<p>Relevant and future course work: Entry Level Coding, Beginners French,Pre-Cal</p>
Chicago
05-2027

High School Diploma -

De La Salle
Chicago
05-2023

Skills

  • Consultative Sales
  • Microsoft Office Suite
  • Product Knowledge
  • Payment Processing
  • Refunds processing
  • Consultative Sales
  • Microsoft Office Suite
  • Product Knowledge
  • Payment Processing
  • Refunds processing

Awards

Xerox Award from the University of Rochester - 2023, Dean's List - 2020-2023

Accomplishments

  • Xerox Award
  • Honor Roll

Languages

English
First Language
French
Elementary (A2)
A2

Affiliations

  • Violin Player
  • Variety Golf 2022-23

Timeline

Customer Service Representative

Micro Center
05.2022 - 10.2024

true - Bioinformatics/French, Music Minor

<p>Relevant and future course work: Entry Level Coding, Beginners French,Pre-Cal</p>

High School Diploma -

De La Salle

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Reuana Horne