Diann Hall
Peoria
Summary
Dynamic Body Shop General Manager with a proven track record at D's Paint and Body, excelling in operations management and leadership. Professionally driving significant business growth while fostering a collaborative team environment. Adept at problem resolution and goal setting, consistently exceeding revenue targets and meeting customer satisfaction.
Overview
11
11
years of professional experience
Work History
Body Shop General Manager/Collision Estimator
D's Paint and Body
Pekin, IL
10.2013 - 08.2024
- Implemented quality control measures, ensuring high standards in repairs and refinishing processes.
- Maintained daily operations to enhance efficiency and customer satisfaction in paint and body services.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Managed employee reviews, training, schedules, and payroll.
- Conducted a diverse team of professionals, fostering a positive work environment.
- Fostered relationships with parts suppliers and insurance agents.
- Drove year-over-year business growth while leading operations and long-range planning.
Education
Gold Class Certification -
I-CAR
08-2024
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Goal setting
- Deadline oriented
Timeline
Body Shop General Manager/Collision Estimator
D's Paint and Body
10.2013 - 08.2024
Gold Class Certification -
I-CAR