I've been working my whole life, which shows my knowledge of being employed and having to work are already there. Past jobs have developed different skills. Being an umpire and Barista crafted my customer service skills, and being a worker/delivery driver at a pizza shop have outlined my time management skills. Overall, my past work experiences have crafted me into who I am now, and I've learned so much about how different jobs operate.
Overview
3
3
years of professional experience
Work History
Pizza Shop Assistant
JP's Pizza and Grill
Wilmette
07.2024 - Current
Performed light maintenance tasks such as sweeping floors, mopping spills.
Provided excellent customer service at all times.
Assisted with restocking supplies as needed.
Maintained a clean and sanitary work environment in compliance with health regulations.
Organized deliveries for customers using GPS navigation system.
Ensured that all orders were accurate before delivery or pickup by the customer.
Kept customer and food preparation areas clean and well-organized.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
Served food and beverages at take-out counters to provide fast service to waiting guests.
Barista
Starbucks
Winnetka
10.2023 - 05.2024
Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
Labeled containers of milk for use in coffee drinks according to expiration dates.
Monitored inventory levels of supplies and restocked when necessary.
Trained new baristas on company policies and procedures regarding food handling safety standards.
Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Followed safety procedures while operating machinery such as grinders and espresso machines.
Provided excellent customer service by responding to inquiries quickly and professionally.
Operated cash registers to process customer payments.
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Baseball Umpire
Wilmette Baseball Association
Wilmette
03.2022 - 08.2023
Checked field conditions before games to make sure it was safe for play.
Held postgame debriefings with umpire crews in order to review individual performances from the day's games.
Acted as a mediator between opposing teams if arguments broke out between players or coaches.
Managed time efficiently by keeping games on schedule while still allowing for breaks between innings.
Made rulings on plays such as tag-outs, force-outs, and home runs.
Attended pregame meetings with teams to discuss ground rules for each game.
Educated new umpires on proper techniques for making calls during games.
Monitored player substitutions and ensured they were recorded properly in official scorebooks.
Maintained knowledge of baseball rules and regulations in order to enforce them correctly.
Notified teams of any rule changes or violations during the game.
Ensured that all players, coaches, and spectators followed the rules of the game.
Called balls and strikes accurately based on a pitcher's delivery.
Director of Technology and Service Delivery at University of Illinois Hospital and Health Sciences SystemDirector of Technology and Service Delivery at University of Illinois Hospital and Health Sciences System