Senior Sales Manager with a proven track record of driving sales growth and enhancing productivity. Expertise in strategic planning, customer relationship management, and leading high-performing teams. Strong communication, negotiation, and problem-solving skills contribute to consistently meeting and exceeding sales targets.
Overview
13
13
years of professional experience
Work History
Senior Sales Manager
The Drake Hotel Oak Brook Autograph Collection
Oak Brook
02.2022 - Current
Developed annual sales plans, achieving 26% increase in overall sales volume.
Identified and qualified new business opportunities to exceed revenue targets.
Secured large, complex property deals through targeted efforts and strong negotiation skills.
Generated proposals, drafted contracts, and managed customer communications effectively.
Conducted site inspections to showcase properties, enhancing client engagement.
Managed and motivated 2 sales professionals, exceeding sales targets for 2 consecutive years.
Collaborated with cross-functional teams to deliver exceptional client experiences, resulting in 95% satisfaction score.
Senior Sales Manager
Chicago Marriott Naperville
Naperville
09.2017 - 09.2020
Pursued sales by qualifying clients, creating tailored proposals, and preparing contracts.
Built and maintained relationships with key stakeholders, leading to a 30% increase in repeat business.
Developed sales plans and strategies to achieve team objectives and revenue targets.
Conducted site inspections to assess client needs and showcase offerings.
Designed promotional materials to increase brand visibility and attract new business.
Maintained open communication with assigned accounts to ensure consistent revenue.
Monitored market trends to develop effective marketing strategies for customer retention.
Enhanced sales volume through targeted support for both new and inactive customers.
Corporate Sales Manager
DoubleTree
Oak Brook
09.2016 - 10.2017
Identified new business opportunities via networking events and cold calling.
Analyzed customer feedback to determine improvement areas and enhance service offerings.
Conducted market research to produce comprehensive competitive analysis reports.
Developed marketing strategies to attract new clients and reinforce repeat business.
Generated proposals, contracts, and correspondence to bolster client engagement initiatives.
Increased annual room sales by 20% through effective contract negotiations and retention strategies.
Scheduled site inspections and delivered presentations to effectively promote products and services.
Maintained accurate account information in Delphi system for streamlined management.
Corporate Group Sales Manager
Westin Hotels & Resorts
Lombard
09.2012 - 09.2016
Secured large corporate group accounts through outside sales, phone outreach, and networking events.
Developed new market strategies to attract customers while nurturing existing relationships.
Managed incoming inquiries and client site visits to enhance customer engagement.
Utilized negotiating skills and creative selling techniques to acquire new accounts.
Education
Bachelor of Science - Hotel/ Restaurant Management
Eastern Illinois University
Charleston, IL
Skills
Strategic planning
Market analysis
Presentation skills
Revenue generation
Contract negotiation
Lead generation
Proposal development
Client relationship management
Team leadership
Languages
Polish
Professional
References
References available upon request.
Timeline
Senior Sales Manager
The Drake Hotel Oak Brook Autograph Collection
02.2022 - Current
Senior Sales Manager
Chicago Marriott Naperville
09.2017 - 09.2020
Corporate Sales Manager
DoubleTree
09.2016 - 10.2017
Corporate Group Sales Manager
Westin Hotels & Resorts
09.2012 - 09.2016
Bachelor of Science - Hotel/ Restaurant Management
Front Office Supervisor at Academias Hotel ,5* Marriott Autograph CollectionFront Office Supervisor at Academias Hotel ,5* Marriott Autograph Collection