Tammy Ritter
Rockford
Summary
Seasoned Department Manager with relevant experience in overseeing daily operations, improving process efficiencies and leading productive teams. Strengths include strategic planning, team leadership, and problem-solving skills. Demonstrated success in implementing new processes to enhance operational performance. Strong ability to inspire team members while maintaining focus on achieving departmental objectives.
Overview
25
25
years of professional experience
1987
1987
years of post-secondary education
1
1
Certification
Work History
Department Manager
Schnucks
Rockford
06.2011 - Current
- Supervised daily operations to ensure efficient store functionality.
- Managed team schedules, optimizing labor resources for peak hours.
- Trained staff on customer service standards and product knowledge.
- Coordinated inventory management to maintain stock levels and freshness.
- Implemented visual merchandising strategies to enhance product presentation.
- Oversaw compliance with health and safety regulations in the department.
- Handled shift overstock, restocking, and inventory control.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Followed safety protocols and company processes and procedures.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Cultivated talented team of departmental employees through outstanding mentoring, coaching, and teaching skills.
- Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
- Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
- Utilized excellent math skills to maintain accurate inventory levels.
- Managed budgets effectively by making sure costs stayed within allocated limits.
- Led team meetings to communicate targets, share updates, and gather feedback.
- Utilized technology and software for inventory management and sales reporting.
- Resolved customer complaints and issues promptly and professionally.
- Managed daily operations, ensuring efficient workflow and productivity.
- Fostered a positive and inclusive work environment, promoting teamwork and collaboration.
- Supervised, trained, and developed team members, enhancing their performance and professional growth.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Implemented quality control measures to uphold company standards.
Machine Operator
Amerock
Rockford
06.2001 - 06.2011
- Loaded and unloaded materials for production processes safely.
- Collaborated with team members to streamline manufacturing workflows.
- Followed safety protocols to ensure a secure working environment.
- Load raw materials into machines according to specified measurements.
- Monitor the feed and speed of machines during the machining process.
- Inspect finished workpieces to ensure conformance with specifications.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
Education
Harlem High School
Loves Park, ILSkills
- Inventory management
- Customer service
- Team leadership
- Operational efficiency
- Safety compliance
- Training and development
- Problem solving
- Department inspection
- Adaptability and flexibility
- Verbal and written communication
- Customer engagement
- Supply and inventory management
- Supervisor
- Budgeting and forecasting
- Order management
- Work planning and organization
- Department leadership
- Forecasting and planning
- Logistics planning
- Rules and regulations
- Scheduling
- Strategies and goals
- Staff hiring and retention
Certification
- Servsafe
Timeline
Department Manager
Schnucks
06.2011 - Current
Machine Operator
Amerock
06.2001 - 06.2011
Harlem High School