Summary
Overview
Work History
Education
Skills
Timeline
Generic

Renee Bacon

Hoffman Estates

Summary

Dynamic Transaction Specialist II with proven expertise at JPMorgan Chase in transaction processing and quality assurance. Recognized for training new team members and enhancing operational efficiency. Exceptional attention to detail and effective communication skills drive success in meeting deadlines and resolving discrepancies, ensuring compliance with regulations.

Overview

7
7
years of professional experience

Work History

Transaction Specialist II

JPMorgan Chase
Elgin
05.2024 - Current
  • Monitored transaction timelines and deadlines, ensuring all necessary paperwork is completed on time.
  • Trained new team members on company policies and procedures to keep team operations productive and efficient whilst maintaining quality.
  • Performed quality assurance checks to ensure accurate information is being passed along to the client.
  • Participated in group activities focused on bringing diversity into the workplace.

Transaction Specialist II

Adecco Employment Services
Elgin
03.2023 - 05.2024
  • Verified accuracy of information and resolved discrepancies in a timely manner.
  • Assisted in training new staff members on the proper methods for performing transactions.
  • Reviewed and ensured compliance with all local, state, and federal regulations.
  • Drove efficiency of transaction processing through effective partnering with other team members.

Personal Care Assistant

Team Risk Management Strategies
Schaumburg
08.2022 - 02.2023
  • Improved patient outlook and daily living through compassionate care.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Instructed family members on how to provide bedside care.

Caregiver

Assisting Hands
Schaumburg
01.2022 - 09.2022
  • Provided emotional support to clients during difficult times.
  • Laundered clothing and bedding to prevent infection.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Monitored clients' activity levels and helped prevent sedentary behavior.

Caregiver

For Papa's Sake Home Care For Families
Arlington Heights
01.2021 - 07.2022
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Recorded client status progress and challenges in logbooks and reports.
  • Provided emotional support to clients during difficult times.

Call Center Representative

American Customer Care
Montoursville
06.2020 - 11.2020
  • Processed orders, forms, applications, and requests accurately and efficiently.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Surpassed sales goals through implementation of successful marketing strategies.

Caregiver

Homewatch Caregivers
Williamsport
02.2018 - 06.2020
  • Assisted clients with maintaining good personal hygiene.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Monitored vital signs, including blood pressure, temperature and pulse rate.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Supported bathing, dressing and personal care needs.
  • Monitored health and well-being of clients and reported significant health changes.

Education

High School Diploma -

Williamsport Area High School
Williamsport, PA

Skills

  • Transaction processing
  • Quality assurance
  • Document management
  • Employee training
  • Attention to detail
  • Effective communication
  • Customer service
  • Team training
  • Verbal communication
  • Leadership

Timeline

Transaction Specialist II

JPMorgan Chase
05.2024 - Current

Transaction Specialist II

Adecco Employment Services
03.2023 - 05.2024

Personal Care Assistant

Team Risk Management Strategies
08.2022 - 02.2023

Caregiver

Assisting Hands
01.2022 - 09.2022

Caregiver

For Papa's Sake Home Care For Families
01.2021 - 07.2022

Call Center Representative

American Customer Care
06.2020 - 11.2020

Caregiver

Homewatch Caregivers
02.2018 - 06.2020

High School Diploma -

Williamsport Area High School

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Renee Bacon