Remedy Gaudino
Chicago
Summary
Expert team leadership, planning and organizational skills built during successful career. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Dependable candidate successful at managing multiple priorities with a positive attitude. 10 Years of customer service experience.
Overview
9
9
years of professional experience
Work History
Sales and Event Specialist
Amazing Edibles Catering
02.2022 - Current
- Cultivated strong relationships with vendors and partners, fostering long-term support for events.
- Developed customized catering proposals for diverse events, resulting in higher client satisfaction and repeat business.
- Streamlined internal communication processes between sales, culinary, and operations teams for improved collaboration and overall performance.
- Enhanced company reputation through diligent attention to detail, personalized service, and consistently meeting or exceeding client expectations.
Floor Manager
Saba Italian Kitchen
09.2021 - 10.2022
- Educated all bartenders, support staff, and servers on responsible service protocols.
- Discussed trends and risks related to responsible sale and service of Saba.
- Fostered positive environment of learning to support and develop proficient certified servers to limit liability.
- Assisted in menu development, resulting in a more diverse and appealing selection for guests.
Manager
Merchant
07.2018 - 03.2020
- Carefully interviewed, selected, trained and supervised staff.
- Created employee handbook for Merchant.
- Correctly calculated inventory and ordered appropriate supplies.
- Scheduling and menu building.
- Maximized performance by monitoring daily activities and mentoring team members.
Media Coordinator
American Mass Media
01.2016 - 04.2018
- Established social media presence for over 10 companies.
- Directed photo and video shoots for clients.
- Discussed marketing goals with clients to identify needs and articulate details to marketing team.
Education
4 Year - Event Management
Columbia College Chicago
05.2016
Skills
- Training Method Development
- Content Management
- Team Management and Consensus Building
- Budget Planning and Administration
- POS Systems and Ordering Platforms
- Customer Retention
Timeline
Sales and Event Specialist
Amazing Edibles Catering
02.2022 - Current
Floor Manager
Saba Italian Kitchen
09.2021 - 10.2022
Manager
Merchant
07.2018 - 03.2020
Media Coordinator
American Mass Media
01.2016 - 04.2018
4 Year - Event Management
Columbia College Chicago
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