Reign Allen
Normal
Summary
A hard working, flexible and detail oriented individual, eager to learn and expand skillset to fit into a variety of roles any employer might require.
Overview
1
1
year of professional experience
Work History
Delivery Driver, Shipping
DHL Express
Normal, IL
10.2024 - 01.2025
- Operated delivery vehicle in compliance with safety regulations and company policies.
- Assisted in loading and unloading packages to optimize delivery efficiency.
- Navigated routes using GPS technology to ensure timely deliveries.
- Completed accurate delivery documentation to maintain records of shipments.
- Maintained cleanliness and organization of the delivery vehicle for operational readiness.
- Adapted quickly to changes in delivery schedules and customer requests.
- Collaborated with team members to troubleshoot issues during the delivery process.
- Provided exceptional customer service during deliveries, fostering positive relationships between the company and clients.
- Increased customer satisfaction by ensuring timely and accurate deliveries.
- Maintained a clean driving record while completing multiple daily deliveries.
Customer Service Assistant
Target
Normal, IL
08.2024 - 10.2024
- Assisted customers with inquiries, providing accurate information and support.
- Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty.
- Processed transactions accurately using point-of-sale systems to ensure seamless operations.
- Collaborated with team members to improve service delivery and streamline processes.
- Adapted quickly to changing work environments and customer demands effectively.
- Answered customer questions about product availability and shipment times.
- Maintained clean and organized work environment to maintain customer safety.
Dishwasher
Dennys Restaurant
Normal, IL
08.2023 - 08.2024
- Operated dishwashing equipment to maintain cleanliness and sanitation standards.
- Assisted kitchen staff by promptly cleaning dishes, utensils, and cookware.
- Maintained organized work area to enhance efficiency during peak service times.
- Followed safety protocols to ensure a safe working environment in the kitchen.
- Collaborated with team members to meet high-volume demands during busy shifts.
- Adapted quickly to changes in workflow to support kitchen operations effectively.
- Ensured proper disposal of waste and recyclable materials according to guidelines.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
Education
General Studies
Normal Community West Highschool
Normal, IL05-2022
Skills
- Strong work ethic
- Safe driving practices
- Efficient multitasking
- Patience and perseverance
- Clean driving record
- Delivery scheduling
- Paperwork completion
- Fuel efficiency awareness
- Problem-solving capacity
- Positive attitude
- Teamwork and collaboration
- Customer service
Timeline
Delivery Driver, Shipping
DHL Express
10.2024 - 01.2025
Customer Service Assistant
Target
08.2024 - 10.2024
Dishwasher
Dennys Restaurant
08.2023 - 08.2024
General Studies
Normal Community West Highschool