Reigin Koley
Sandwich
Summary
Patient Care Coordinator with experience at Modern Dentistry, excelling in insurance verification and billing processes. Proven ability to enhance patient satisfaction through effective communication and organizational skills. Skilled in HIPAA compliance and infection control, ensuring high-quality care in fast-paced environments. Committed to delivering compassionate support and maintaining operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Modern Dentistry
Yorkville
05.2022 - 11.2024
- Front Desk
- First Face patients see
- Verifying insurance for every patient
- Collect balances
- Order office supplies
- Billing
- Schedule organization
- Answering phone calls
- Check office email
- Confirming appointments
- Sending claims
CNA - Certified Nursing Assistant
Petersen Health Care
Sandwich
09.2019 - 03.2022
- Wake residents up.
- Shower
- Dress resident.
- Hair/makeup
- Oral care.
- Change or assist with toileting.
- Keep residents' room/area clean and tidy.
- Assist with feeding breakfast.
- Assist with residents' activities.
- Put them down for a morning nap.
- Change and assist with toileting.
- Answer call lights as needed throughout the day.
- Take vitals.
- Get residents ready for lunch.
- Assist with feeding lunch.
- Put down for an afternoon nap.
- Give the end-of-shift report.
- Chart
Education
Associate of Applied Science - Radiology
Kishwaukee College
Malta, IL05-2028
High school diploma -
Sandwich Community High School
Sandwich, IL05.2021
Skills
- Hospice care
- Vital Signs
- Alzheimer's care
- Infection Control Training
- Billing statement processing
- HIPAA protocol adherence
- Insurance verification
- Payment collection
Certification
- Certified Nursing Assistant (CNA), 08/01/19
- CPR Certification
Timeline
Patient Care Coordinator
Modern Dentistry
05.2022 - 11.2024
CNA - Certified Nursing Assistant
Petersen Health Care
09.2019 - 03.2022
Associate of Applied Science - Radiology
Kishwaukee College
High school diploma -
Sandwich Community High School
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