To secure employment with an organization that will utilize my current set of skills while allowing me to grow and develop others.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Fleet Service Agent
American Airlines
Chicago
09.2024 - Current
Provided customer service assistance to passengers boarding or disembarking planes.
Enforced security regulations at gates and around the airport premises.
Assisted in loading and unloading baggage from aircrafts.
Lead Ramp Agent
United Airlines
Chicago
02.2017 - 05.2024
The Lead will direct the daily activities of the team, balance resources, and is responsible for supporting a team's ability to achieve mutually established goals. This role is responsible for providing passenger service support and to turn aircraft on-time, with a focus on safety and service. The Lead performs all Station Agent (Ramp) duties which at any given location, may include above- or below-wing functions, wheelchair services, or a combination of the three, while mentoring and setting an example for team members.
Coordinating operations in their assigned area
Ensuring operational coverage
Maintaining a safe, reliable, and consistent operation
Transporting items between terminals, aircraft, and the bag room
Marshaling aircraft
De-icing aircraft
Push and tow aircraft
Package Handler
FedEx Ground Warehouse
Niles
03.2016 - 09.2016
Unloaded and loaded packages from trucks (70lbs +).
Conducted regular safety awareness checks.
Scanned each package upon arrival to notify customers that there package has arrived on location.
Provided leadership with and excellent team work with co-workers.
Floater
Premiere Security Services
Chicago
02.2014 - 02.2015
Patrolled industrial and commercial premises to prevent and detect signs of intrusion while ensuring the security of doors, windows, gates and other entry ways.
Wrote reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons or other unusual occurrences.
Circulated among visitors, patrons and employees to preserve order and protect property.
Custodian
United Maintenance Services
Chicago
12.2012 - 05.2013
Collected and disposed of all waste and ensured that the outside of the premises was kept in a clean and orderly fashion.
Serviced, cleaned and supplied restrooms and office areas as well as all building entrances and exits.
Stripped, sealed, finished and polished floors in all common areas.
Kept managers updated concerning the need for repairs or additions to building operating systems.
Security Officer/Bloomer's Chocolate Factory
Securitas
Chicago
05.2011 - 12.2011
Prevented and detected signs of intrusion while ensuring the security of doors, windows, gates and other entry ways.
Answered alarms and investigated disturbances.
Monitor and authorize entrance and departure of employees and other persons to guard against theft and maintain security of premises.
Line Supplier
Avon Warehouse
Chicago
04.2009 - 05.2011
Assembled, packed and sealed product in boxes for shipping.
Responsible for ensuring the quality of parts produced.
Notified management of damaged or defective parts and followed through on replacement protocols.
Education
High school diploma - Autobody
Westinghouse High School
Chicago, IL
06.2004
Criminal Justice
Truman college
Chicago, IL
Skills
Word Processing
Spreadsheet
Excel
Internet
Security
CCTV
Freight
Loss prevention
Warehouse experience
Distribution center
Microsoft Excel
Microsoft Office
Computer skills
Surveillance
Profit & loss
Oil change
Tire service
Alignment
Detailing
Mechanic Experience
Materials Handling
Order Picking
Shipping & Receiving
Load & Unload
Inventory Control
Heavy Lifting
Management
Custodial Experience
Delivery Driver Experience
Merchandising
Commercial Cleaning
Cleaning Experience
Packaging
Microsoft Powerpoint
Conflict management
Certification
PERC Card, 05/01/10, 05/01/19
Class D Driver's License
Personal Information
Title: Floater
Work Permit: Authorized to work in the US for any employer