Reginald King
Chicago
Summary
Experienced in customer relations, regional cabling and building installations. I am detail-oriented and reliable with top communication and multitasking strengths. Excellent communicator with top technical and problem-solving abilities. Results-driven team player adept at performing cable installations, repairs and improvements for residential and company clients. Safety-driven and skilled in operation equipment, calibrating systems and training users.
Overview
4
4
years of professional experience
Work History
Commercial and Residential Cable Technician
IGT
08.2023 - 03.2024
- Ensured timely service delivery by effectively managing daily work schedules and prioritizing tasks.
- Enhanced system performance for clients through regular maintenance and upgrades of cable equipment.
- Improved customer satisfaction by efficiently troubleshooting and resolving residential cable issues.
- Optimized system functionality for customers through careful assessment of individual needs and tailored installation strategies.
- Demonstrated proficiency in utilizing various diagnostic tools for identifying malfunctions in complex cable systems.
Commercial and Residential Cable Installer
Elite Telecommunications
01.2020 - 03.2023
- Improved customer satisfaction by providing efficient and professional cable installation services.
- Collaborated with team members to complete large-scale installation projects within tight deadlines.
- Delivered exceptional customer service, addressing concerns and answering questions to ensure client satisfaction.
- Assisted in training new hires on company policies, procedures, installation techniques, and customer service expectations.
Education
High School Diploma -
Sullivan House High School
Chicago, IL06.2004
Skills
- Electrical Safety
- IP Networking
- Network configuration
- Wireless Networking
- Device configuration
- Equipment Troubleshooting
- VoIP Installation
Timeline
Commercial and Residential Cable Technician
IGT
08.2023 - 03.2024
Commercial and Residential Cable Installer
Elite Telecommunications
01.2020 - 03.2023
High School Diploma -
Sullivan House High School
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