Reginald Green
Chicago,IL
Summary
To harness opportunities focused on supporting cross-functional teams to increase customer satisfaction through process improvements. Respectful and respected professional with exceptional knowledge of developing strategic plans for service excellence.
Overview
4
4
years of professional experience
Work History
Manager
Graham Enterprises Inc
Forest View, IL
01.2023 - 08.2023
- Manage profit and loss by following cash control and security procedures, maintaining inventory, managing labor and reviewing financial reports.
- Demonstrate exceptional team-building capability, ultimately achieving maximum financial performance and employee satisfaction.
- Directly train and supervise seven supervisors while leading a total staff of 75 team members.
- Accomplished multiple tasks within established timeframes.
Store Manager
Casey's General Convenience Store Inc.
Bolingbrook, IL
01.2021 - 03.2022
- Developed management reports and maintained strategic initiative sales.
- Created a strong relationship with guest and community. Being a strong mentor for continuous growth.
- Enforcing company policies and rules to maintain a safe and fun environment.
- Ordering, inventory control, merchandising, employee reviews and wages.
- Completed point of sale opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
Store Manager
Buchanan Energy
Naperville, IL
04.2019 - 12.2020
- Responsibilities include the day to day operations that have to be implemented to have all functions run efficiently.
- Provided all documentation and clerical functions necessary to allow proper accountability and traceability of the store operations.
- Ordering, inventory control, merchandising, employee reviews and wages.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
Associate of Arts - Business Administration
Southern Illinois University
Carbondale, IL05-1988
Associate of Science - Food Technology
Southeastern Illinois
Harrisburg, IL05.1987
Skills
- Management information systems
- Project development and life cycle
- Budgeting and forecasting
- Workflow planning
- Risk analysis and management
- Team leadership
- Data analysis
Timeline
Manager
Graham Enterprises Inc
01.2023 - 08.2023
Store Manager
Casey's General Convenience Store Inc.
01.2021 - 03.2022
Store Manager
Buchanan Energy
04.2019 - 12.2020
Associate of Science - Food Technology
Southeastern Illinois
Associate of Arts - Business Administration
Southern Illinois University
Similar Profiles
Kendra BeekilKendra Beekil
Customer Service Cashier at Graham EnterprisesCustomer Service Cashier at Graham Enterprises
Patricia CampbellPatricia Campbell
Manager of Operations at Graham EnterprisesManager of Operations at Graham Enterprises
Wayne MckissickWayne Mckissick
Cashier Team Lead at Graham EnterprisesCashier Team Lead at Graham Enterprises
Christina MayerChristina Mayer
Patient Access Specialist at Northwestern MedicinePatient Access Specialist at Northwestern Medicine
William JonesWilliam Jones
Videographer at Bright Star Community OutreachVideographer at Bright Star Community Outreach