Regina Barnett
Wheaton
Summary
Highly motivated and versatile Administrative Assistant with a wide array of experience in patient care, customer service, and administration. Proven to quickly learn policies, procedures and best practices while pursuing higher education in the medical field. Capable of handling high-volume tasks with extreme accuracy and incredible aptitude for building long- lasting professional relationships with executives, employees, educators, clients, and customers.
Overview
5
5
years of professional experience
Work History
Care Manager
Sunrise Senior Living
06.2021 - Current
- Build meaningful relationships with a total of 30 residents (including high-need residents) and their families while aiding with activities of daily living, and execute Individualized Service Plans (ISP) while providing daily feedback to management on ISPs.
- Notify management of changes in condition and recommend adjustments in the level of care and service.
- Partner with community team to ensure community complies with OSHA requirements and promotion of Risk Management programs and policies.
- Participate in 3-5 online training sessions a month (including quality dementia care, performing Activities of Daily Living, etc.) and 1 on-site training a month for elderly physical care.
Administrative Assistant
Chicago International Christian Church
08.2020 - Current
- Edit weekly submitted statistical data sent from Local and Regional Overseers into required reporting format.
- Record weekly attendance, contribution, and other financial information from 12 Regions of Chicago and send a formal report to the Chicago Church Management Team and the International Church.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Education
Bachelor of Arts - Administration
International Christian College Of Ministry
Chicago, IL07.2024
Certicatcate of Completion - Project Management
Google Coursea
Online05.2024
College Courses - General Sciences
College of DuPage
Glen Ellyn, IL05.2023
Resource and Recycling Management Certification -
Santa Monica College
Santa Monica, CA06.2017
Skills
- Workflow Coordination
- Care Planning and Management
- Care Oversight
- Data Entry Documentation
- PC Proficiency
- Time Management
- Office Management
- Medical Terminology
- Project Planning
- Administrative Support
- Customer Relations
- Active Listening
Timeline
Care Manager
Sunrise Senior Living
06.2021 - Current
Administrative Assistant
Chicago International Christian Church
08.2020 - Current
Bachelor of Arts - Administration
International Christian College Of Ministry
Certicatcate of Completion - Project Management
Google Coursea
College Courses - General Sciences
College of DuPage
Resource and Recycling Management Certification -
Santa Monica College
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