Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Regan Thompson

Joliet,IL

Summary

Dedicated Social Work professional with expertise in CRM platforms, communication, and virtual student engagement. Experienced in Admissions Internship, facilitating prospective student outreach via phone, email, and event coordination. Committed to expanding educational access and seeking opportunities to impact social services and related sectors.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Admissions Intern

Keypath Education
06.2025 - 08.2025
  • Serve as a primary point of contact between admissions advisors and prospective students, strengthening recruitment efforts across diverse populations
  • Manage outreach using CRM software and Genesys Cloud, tracking engagement metrics and maintaining accurate records
  • Schedule interviews, send follow-ups, and send invitations for virtual info sessions to boost event attendance
  • Gained proficiency in virtual engagement strategies and remote professional communication tools

Lifeguard & Swim Instructor

Ottawa Street Pool
05.2025 - 08.2025
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Taught daily swim instruction to students varying in ages and skill levels.

Kennel Worker

Essington Road Animal Hospital
03.2024 - 03.2025
  • Supported veterinary staff in caring for animals, including administering medications and assisting in exams and procedures
  • Ensured animal safety with proper handling techniques and adherence to facility guidelines.
  • Improved kennel cleanliness by maintaining a strict schedule of sanitation and disinfection procedures.
  • Demonstrated compassion toward all animals in our care regardless of breed or background while treating them with respect and dignity.

Education

Bachelor of Social Work - Social Work

University of Missouri
Columbia, MO
05-2029

High School Diploma -

Plainfield High School-Central Campus
Plainfield
05-2025

Skills

  • Effective student communication
  • Prospective student engagement
  • Collaborative teamwork
  • Meticulous attention to detail
  • Effective time management
  • Effective organization skills
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • CRM & Cloud Communication Platforms

Certification

  • CPR and AED and First Aid Certification, American Red Cross, 2025
  • Lifeguard Certification, American Red Cross, 2025

Timeline

Admissions Intern

Keypath Education
06.2025 - 08.2025

Lifeguard & Swim Instructor

Ottawa Street Pool
05.2025 - 08.2025

Kennel Worker

Essington Road Animal Hospital
03.2024 - 03.2025

Bachelor of Social Work - Social Work

University of Missouri

High School Diploma -

Plainfield High School-Central Campus

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Regan Thompson