Regan Ellison
Huntley,IL
Summary
Highly motivated and skilled coordinator with a strong educational background and extensive experience. Seeking a position to contribute to the growth and success of your company. Proven track record of effectively managing projects and teams. Adept at coordinating various tasks and ensuring seamless operations. Ability to leverage skills, education, and experience to make valuable contributions to your organization\'s objectives.
Overview
24
24
years of professional experience
Work History
STAY AT HOME MOM
Self-employed
01.2015 - 01.2025
- Managed household and family responsibilities, including child care and housekeeping
- Organized and planned family events and actives
- Developed strong organizational and time management skills
- Used critical thinking to break down problems, evaluate solutions and make decisions.
DISTRICT REPAIR COORDINATOR
ThyssenKrupp Elevator Americas
05.2011 - 07.2015
- Managed repair bookings for 5 district branches in the U.S. in Oracle repair management system
- Places orders to various vendors for parts and materials needed for jobs
- Communicates frequently with customers to schedule repairs, answer questions and to follow up after repair completion
- Maintains backlog database, including reviewing costs with repair managers and superintendents and coordinates cost corrections with payroll and purchasing
- Organize and facilities weekly backlog meetings with district manager, branch managers, superintendents and office administrators
- Determine billing schedule to meet monthly repair billing and revenue goals
- Invoice repairs, including resolving service costing issues, verifying correct billing information, processing down payments and creating final invoice
ADMINISTRATIVE ASSISTANT
Serpe Chiropractic Center
01.2008 - 01.2011
- Manage a medical front desk in areas of manual and computerized scheduling, billing, and medical/insurance records management, including major insurance carriers and Medicare
- Maintain open lines of communication between patients, physician, staff, and laboratory personnel
- Process an average of 200 patients on a weekly basis for a fast-paced general practice
- Schedule patients' medical screenings and following up to obtain results
- Respond to priority issues to ensure the prompt referral of urgently needed medical care
- Obtain medical transcriptions from physicians and collecting/processing patients' co-payments at close of day
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
SALES ASSISTANT AND RECEPTIONIST
CTI Industries
08.2000 - 05.2002
- Answered phones, managed mail, handled visitors in a35-employee company that was engaged in manufacture and sale of latex
- Responded to email and fax inquiries
- Produced daily Excel spreadsheets for executive meetings pertaining to core business processes
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Education
B.A. -
Robert Morris University
Aurora, IL02.2011
Skills
- Proficient in:
- Microsoft Excel
- Microsoft Word
- Oracle
- CRM
- Knowledge in:
- ACT
- Quick Books
- Excellent in:
- Customer service
- Multitasking abilities
- Quick learner
- Works well in groups
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Computer skills
- Organizational skills
- Organization and time management
Timeline
STAY AT HOME MOM
Self-employed
01.2015 - 01.2025
DISTRICT REPAIR COORDINATOR
ThyssenKrupp Elevator Americas
05.2011 - 07.2015
ADMINISTRATIVE ASSISTANT
Serpe Chiropractic Center
01.2008 - 01.2011
SALES ASSISTANT AND RECEPTIONIST
CTI Industries
08.2000 - 05.2002
B.A. -
Robert Morris University
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