- Passionate about balancing physical health with mental and emotional wellness
- I participate in a variety of outdoor recreational activities
- Participate in local theater productions, enhancing my public speaking and teamwork skills
- Experimenting with different creative mediums, like acrylic paints, clay, and charcoal, to expand skills and techniques
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Avid Reader
Reese Wilkinson
Bunker Hill
Summary
Experienced with providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs.
Experienced with providing excellent customer service and maintaining organized store environments. Utilizes product knowledge and effective communication to meet customer needs and drive sales. Track record of working well with team members, ensuring smooth operations and positive experience.
Overview
4
4
years of professional experience
Work History
Certified Nursing Assistant
Home Health Aid
06.2024 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.
- Followed nutritional plans to prepare optimal meals.
Retail Worker
It's Raining Zen
08.2024 - 01.2025
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Answered incoming calls and emails to provide product information, features and benefits.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Certified Nursing Assistant
Foxes Grove Supportive Living Community
06.2023 - 02.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Secretary
Bunker Hill Cemetery Association
04.2023 - 10.2023
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
- Developed and maintained comprehensive database for tracking project deadlines, improving team productivity.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Sandwich Artist
SUBWAY®Restaurants
08.2020 - 05.2023
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Restocked and rotated stock in display case to mitigate stock loss.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
- Collaborated with management to address customer feedback, improving overall satisfaction.
Education
High School Diploma -
Bunker Hill High School
Bunker Hill, IL12-2022
Skills
- Active listening
- Excellent time management
- Customer service
- Multitasking
- Reliability
- Work ethic
- Attention to detail
- Compassionate and empathetic
- Curiosity and willingness to learn
Interests
Timeline
Retail Worker
It's Raining Zen
08.2024 - 01.2025
Certified Nursing Assistant
Home Health Aid
06.2024 - Current
Certified Nursing Assistant
Foxes Grove Supportive Living Community
06.2023 - 02.2024
Secretary
Bunker Hill Cemetery Association
04.2023 - 10.2023
Sandwich Artist
SUBWAY®Restaurants
08.2020 - 05.2023
High School Diploma -
Bunker Hill High School
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