Dedicated leader skilled in team oversight and safety compliance. Known for effectively managing inventory and addressing customer concerns promptly, contributing to a positive operational environment and high customer satisfaction.
I supervised team members during daily operations and ensured adherence to safety protocols. I helped to maintain a clean and organized work environment. While monitoring inventory levels and reporting shortages to management promptly. During the week, we facilitated team meetings to discuss performance and address any concerns. Communication with management regarding team performance and operational challenges was mandatory. While running and maintaining the site during my shift, I was also addressing customer complaints promptly and professionally in order to maintain good customer relations.
Organized displays to enhance product visibility and customer engagement, maintaining it through the shift. Stocked shelves and replenished inventory to ensure product availability for shoppers. Processed transactions accurately using point-of-sale systems and cash handling. Happily greeting customers by providing exceptional customer service, such as finding specific products, answering questions, and offering product advice.
Operated machinery to support efficient workflow and maintain quality standards. I assisted in daily operations by preparing materials for production tasks. This employer also had me maintaining inventory levels by tracking supplies, and reporting shortages promptly. I participated in training sessions to enhance my skills and knowledge of equipment use. Also operated hand and power tools, as well as diagnostic equipment, to complete various aspects of my job. My position at Galactic Tool let me embrace ongoing education and learning opportunities to develop new skills for CNC machining.
Helped customers with to-go orders in a timely manner via phone or online system, in a courteous manner. When I received payments, I returned accurate change and closed checks in the POS system. The job requirements had me communicate effectively with the kitchen staff for order preparation. Maintained cleanliness and organization of the to-go area at all times. Opening and closing duties I performed daily, such as cleaning work areas and restocking supplies. When done, I verified that the prepared food met the requirements for quality and quantity before delivery to the customer.