I am a recent high school graduate looking for a full-time job. I have great past experience that has taught me a variety of skills that make me a reliable and professional worker. During high school, I played volleyball and soccer; therefore, I can get along and work with others easily. I love hands-on jobs that can keep me very busy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Pappadeaux's Seafood Kitchen
Westmont
05.2023 - Current
Greeted customers and escorted them to their tables.
Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Monitored dining room activity to ensure all guests were receiving optimal service.
Assisted with setting up banquet rooms for special events.
Managed reservations, waitlists, and special requests for large parties.
Upsold appetizers, drinks, desserts. when appropriate.
Provided menus and answered questions about menu items and specials.
Completed daily side work tasks assigned by management, such as rolling silverware, cleaning waiting rooms, taking out trash, and organizing the host stand.
Cashier
Buona Beef
Lagrange
11.2023 - 03.2024
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Balanced daily transactions on a computerized point-of-sale system.
Assisted customers over the phone regarding store operations, product information and order placement.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Resolved customer complaints professionally in accordance with company policy.
Followed company security procedures for handling large sums of money.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Issued receipts, refunds, credits or change due to customers.
Ran out of food for guests dining inside the restaurant.