Rebecca Wilczynski

• Assisted clients in property searches and guided them through purchase processes.
• Utilized CRM software to track client interactions and streamline communication efforts.
• Managed transaction documentation, ensuring compliance with legal requirements and timelines.
• Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
• Facilitated open houses, showcasing properties to potential buyers effectively.

• Managed end‑to‑end onboarding for new business clients through scheduled Zoom calls, explaining processes, answering questions, and ensuring a smooth transition into active service.
• Increased customer retention by providing exceptional account management and support services.
• Collaborated with internal departments such as finance, operations, and logistics to ensure smooth execution of business development plans.
• Reached out to potential customers via telephone, email, and in-person inquiries.
• Mentored junior staff in best practices for business development and account management strategies.
• Represented company and promoted products at conferences and industry events.

Upon arrival into the U.S. I was a stay-at-home wife, as my husband and I had a plan to move to San Diego, however that took longer than initially anticipated. Once there, I was then ready to rejoin the workforce.

Prior to relocating to the U.S. in 2016

• Provided administrative support including data entry, scheduling, document handling, and customer communication.
• Delivered customer service across multiple industries, resolving inquiries and maintaining a professional client experience.
• Adapted quickly to new systems and workflows in fast-paced short and long term temporary placements.
• Supported office operations with invoicing reconciliation, filing, record management, and general clerical tasks.