Rebecca Corradi
Oswego
Summary
Efficient Lead Dispatcher with substantial experience in managing fleet and personnel operations. Proven track record of effectively coordinating staff and resources for seamless communication. Strong problem-solving skills and commitment to promptly resolving issues. Dedicated to overall growth and development for the transportation department.
Overview
18
18
years of professional experience
Work History
Dispatcher
Alta Material Handling
11.2022 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of fleet vehicles.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Generated reports to track deliveries and maintain proper records and documentation.
Lead Dispatcher
Oswego Community Unit School District 308
06.2014 - 07.2022
- Oversaw daily operations for staff of 120+ employees, including drivers, monitors, and office personnel.
- Generated estimates, procedures, field trip scheduling in ensure safety of students and cost effective measures for District 308.
- Implemented new payroll system for the transportation department and staff training.
- Conferred with school district to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
- Assisted in updating company policies related to dispatch operations, safety and accident review team while maintaining compliance with school district standards and state regulations.
- Coordinated with emergency services, ensuring timely support during critical situations.
- Managed a team of dispatchers, providing guidance and mentorship to improve overall job performance.
Dispatcher
Oswego Community Unit School District 308
08.2006 - 05.2014
- Trained and provided guidance to new transportations staff to apply best practices and comply with protocols and state regulations.
- Payroll processing and scheduling of transportation staff.
- Special Service Equipment and behavior trainer
- Safety/Accident Review Team
- Ensured compliance with local, state, and federal regulations related to emergency communications.
Education
High School Diploma -
Plainfield High School
Plainfield, IL05.2002
Skills
- Outstanding knowledge of local road and boundary geography
- Dedicated to improving overall operations and well versed in many software applications, including Versa-trans, Synovia, Fleet Boy, Citrix, Time Clocks Plus, Microsoft Suite and Google Suite
- Scheduling and restructuring coverage for transportation department efficiency
- Route Planning and Adjustment
Timeline
Dispatcher
Alta Material Handling
11.2022 - Current
Lead Dispatcher
Oswego Community Unit School District 308
06.2014 - 07.2022
Dispatcher
Oswego Community Unit School District 308
08.2006 - 05.2014
High School Diploma -
Plainfield High School